Back to Negotiation skills: Negotiate and resolve conflict
Learner Reviews & Feedback for Negotiation skills: Negotiate and resolve conflict by Macquarie University
825 ratings
About the Course
Modern organisations are characterised by increasingly higher levels of uncertainty, complexity and diversity. In our current globalised work environment, how can you manage the power and politics that persistently influence organisational decision-making? Being savvy about organisational politics and having the nous to negotiate and resolve conflict is a critical capability for managers at all levels. This course will develop your negotiation and conflict resolution skills – crucial to becoming a positive influence in your organisation. Via structured learning activities (video lectures, quizzes, discussion prompts and written assessments) you will conceptualise and measure power and politics; analyse and develop strategies for influencing stakeholders; and learn how to act with integrity and purpose when ‘playing politics’.
Top reviews
AL
Jan 2, 2025
When there is a large power and information difference, the stronger side might be unwilling to negotiate. How do you bring all concerned parties to the negotiating table?
HS
Apr 6, 2024
I'm an university student. I would like to take this opportunity to thank the lecturer, University and Coursera. This course is amazing.
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226 - 226 of 226 Reviews for Negotiation skills: Negotiate and resolve conflict
By Ilia S
•Jul 22, 2021
Not so complex, less of theory, lack of system