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Brand Strategy and Messaging

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Coursera

Brand Strategy and Messaging

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Gain insight into a topic and learn the fundamentals.
Beginner level

Recommended experience

1 week to complete
at 10 hours a week
Flexible schedule
Learn at your own pace
Gain insight into a topic and learn the fundamentals.
Beginner level

Recommended experience

1 week to complete
at 10 hours a week
Flexible schedule
Learn at your own pace

What you'll learn

  • Create brand-aligned product messaging and positioning frameworks.

  • Develop value propositions tailored to specific audience segments.

  • Build messaging strategies aligned to the customer journey.

  • Write creative briefs that support marketing campaign execution.

Details to know

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Assessments

24 assignments¹

AI Graded see disclaimer
Taught in English

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There are 11 modules in this course

This module focuses on evaluating whether product narratives remain consistent with established brand standards across voice, tone, brand pillars, and visual-verbal coherence. You will explore how brand drift occurs when product copy, campaign assets, or customer touchpoints begin to reflect different interpretations of the same brand. Using the Lumio Ambience scenario, you will practice applying a structured audit framework to identify specific misalignments and document actionable revision guidance. By the end of this module, you will be able to analyze product narratives against brand guidelines and produce clear, defensible audit findings that support consistent customer experiences.

What's included

3 videos2 readings2 assignments

This module focuses on creating product messaging frameworks that translate brand strategy into practical guidance for cross-functional contributors. You will examine how value propositions, behavioral audience definitions, key messages, and proof points work together to prevent creative drift across sales, social, PR, and content teams. Through the Lumio Scenes scenario, you will practice building a concise framework that gives teams a shared foundation before launch execution begins. By the end of this module, you will be able to create a brand-aligned messaging framework that supports consistent, scalable product communication across channels and workflows.

What's included

1 video2 readings3 assignments

In this module, you will learn how to use positioning frameworks to define market fit for specific customer segments. You will explore how target market, need, category, benefit, and differentiation shape a clear positioning statement, then practice adapting the same product’s positioning for distinct personas. By the end, you will be able to create persona-based positioning that helps the right customers recognize why a product is built for them.

What's included

2 videos2 readings2 assignments

In this module, you will learn how to evaluate positioning statements against competitor benchmarks to identify me-too language and strengthen differentiation. You will explore how defensibility, uniqueness, and relevance reveal which claims can hold up under competitive pressure, then practice using benchmark data to revise positioning with greater precision. By the end, you will be able to refine positioning statements so they communicate what a product can credibly claim that competitors cannot.

What's included

1 video1 reading2 assignments

In this module, you will learn how to align product messaging to the customer journey across the awareness, consideration, and decision stages. You will explore how each stage shapes customer needs, message intent, and calls to action, then practice building a funnel messaging matrix that connects product benefits to stage-specific messages. By the end, you will be able to create coherent, customer-centered messaging that moves customers from interest to action.

What's included

2 videos3 readings2 assignments

In this module, you will learn how to analyze messaging performance using CTR, conversion rates, qualitative feedback, and A/B test results. You will explore how to distinguish messaging problems from targeting or channel issues, then practice using performance data to refine message themes and recommendations. By the end, you will be able to make evidence-based messaging decisions that improve campaign relevance and customer action.

What's included

2 videos2 readings3 assignments

This module focuses on translating product features into clear, benefit-driven value propositions that connect with specific customer jobs, pains, and desired outcomes. You will explore how tools such as the Value Proposition Canvas and Jobs-to-be-Done thinking help move messaging beyond technical specifications toward customer relevance. Using the Lumio Ambience scenario, you will practice building value propositions with a headline, sub-headline, supporting bullets, and visual lead. By the end of this module, you will be able to create value propositions that highlight distinct customer benefits and support practical campaign, landing page, and sales messaging decisions.

What's included

2 videos2 readings2 assignments

This module focuses on improving value proposition clarity through structured customer feedback and evidence-based revision. You will examine how interviews, surveys, five-second tests, and coded feedback reveal gaps between internal assumptions and customer understanding. Using Lumio Ambience landing page feedback, you will practice identifying confusion signals, protecting resonance signals, and translating customer-native language into clearer marketing copy. By the end of this module, you will be able to apply customer feedback to revise value propositions, strengthen message clarity, and integrate feedback loops into ongoing marketing workflows.

What's included

2 videos2 readings3 assignments

This module establishes the creative brief as the single most important document in the creative process. Learners will explore the difference between a brief that simply lists tasks and one that provides strategic focus and creative inspiration. Drawing on famous real-world examples and cautionary tales, they will learn to translate core brand positioning into a clear, comprehensive brief that communicates the brand promise, tone, and project mandatories to an agency partner.

What's included

2 videos1 reading2 assignments

This module focuses on the brand manager's crucial role after the brief is delivered. Learners will discover how to provide feedback that is objective, constructive, and always anchored to the strategic goals outlined in the brief. Using frameworks from industry leaders like Google, they will practice assessing creative concepts and delivering structured feedback designed to guide, collaborate, and elevate the final work.

What's included

2 videos1 reading2 assignments

In this project, you will act as a Product Marketing Manager for a new eco-friendly smart home device. You will synthesize everything you've learned in LC 1 to create a comprehensive messaging framework and a creative brief that ensures brand alignment across all launch assets.

What's included

2 readings1 assignment

Instructor

ansrsource instructors
245 Courses17,473 learners

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¹ Some assignments in this course are AI-graded. For these assignments, your data will be used in accordance with Coursera's Privacy Notice.