Negotiation Skills Using AI

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Negotiation Skills Using AI

This course is part of Negotiating in the Age of AI Specialization

Instructor: Chris Croft

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6 modules

Gain insight into a topic and learn the fundamentals.

1 week to complete

at 10 hours a week

Flexible schedule

Learn at your own pace

6 modules

Gain insight into a topic and learn the fundamentals.

1 week to complete

at 10 hours a week

Flexible schedule

Learn at your own pace

What you'll learn

Learn a practical step-by-step negotiation process for buyers, sellers, managers, and teams.
Use AI tools to prepare deals, research markets, plan tactics, and negotiate better outcomes.

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This course is part of the Negotiating in the Age of AI Specialization

When you enroll in this course, you'll also be enrolled in this Specialization.

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There are 6 modules in this course

Chris Croft is an international speaker, widely published author, and highly experienced business trainer who has spent over 20 years teaching practical leadership and communication skills to companies around the world. Known for his engaging, humorous, and highly practical teaching style, Chris has helped hundreds of thousands of professionals improve their effectiveness at work.

Negotiation Skills Using AI is a practical business course that teaches a clear step-by-step negotiation process and shows how AI can be used to improve every stage of the negotiation. Whether you are buying, selling, managing suppliers, negotiating with clients, or handling internal business discussions, this course will help you achieve better outcomes and greater confidence. You will learn how to prepare properly before negotiations, plan your opening offers, identify tradeables, handle pressure and tactics, and close deals successfully. Throughout the course, Chris demonstrates how AI tools can help with market research, planning, generating questions, analysing options, building negotiation strategies, and improving decision-making. The course combines proven negotiation techniques with modern AI-powered tools to create a highly practical system that can immediately improve your results. With real-world examples, memorable stories, and actionable techniques, this course will help you negotiate more effectively, save money, protect margins, and build stronger professional relationships.

We begin with an overview of the negotiating process and an introduction to some key concepts and practical theories.

What's included

8 videos5 readings1 assignment

8 videosTotal 21 minutes

Welcome2 minutes
How to Use this Course4 minutes
What Is Negotiation?3 minutes
Importance of Negotiation to the Bottom Line2 minutes
Why It's Difficult3 minutes
Overview of Process4 minutes
Overview of My Stepwise Method2 minutes
The Role of AI in Negotiation2 minutes

5 readingsTotal 50 minutes

Types of negotiation10 minutes
Does negotiation pay for itself?10 minutes
The anatomy of negotiation10 minutes
Overview of the Stepwise Method10 minutes
Seven lessons on AI10 minutes

1 assignmentTotal 30 minutes

Recap the negotiation process30 minutes

Here we consider the things you need to prepare before going into a negotiation. Your tradeables, your opening offer, and of course your walk away point.

What's included

14 videos11 readings1 assignment

14 videosTotal 37 minutes

Lack Of Planning Is The Biggest Reason for Getting a Bad Dea1 minute
Use AI to run de Whole Scenario2 minutes
Plan Your Walk Away Point4 minutes
Using AI to Think About BATNAs2 minutes
Plan Your Ideal Settlement4 minutes
Internal Vs. External4 minutes
Using AI to Research the Market1 minute
Why Tradeables Are Vital3 minutes
Hedge Examples - All The Things He Did Wrong5 minutes
How to Plan Your Tradeables2 minutes
Using AI to Generate a Big List of Tradeables and Their Values4 minutes
Plan Their Weaknesses2 minutes
Plan How You Will Justify Your Opening Offer2 minutes
Using AI to Plan How to Justify Your Opening Offer2 minutes

11 readingsTotal 110 minutes

Preparation checklist10 minutes
How to link AI to every stage of negotiating10 minutes
Keeping detached10 minutes
Setting Your Walk Away Point10 minutes
Map of Possible Settlements10 minutes
Rugby ball of results10 minutes
The levels of tradeables10 minutes
Ideas for your tradeables10 minutes
Prepare A List Of Tradeables10 minutes
Justifying your pricing10 minutes
Finalizing Your Opening Offer10 minutes

1 assignmentTotal 30 minutes

Recap your preparations30 minutes

Your opening offer is simply one number BUT it takes a lot of planning and questioning to get it right. What number you choose, or how you react to their number, can make or break the negotiation. So in this section we look at how to get the maximum return right from the start!

What's included

13 videos7 readings1 assignment

13 videosTotal 37 minutes

Ask Questions la couverture pour toi3 minutes
Using AI to Generate Good Questions to Ask2 minutes
Probe for Weaknesses - The Questioning Funnel2 minutes
The Cake5 minutes
Avoid Opening, Even If You're Selling 5 minutes
If They Open... Flinch and Reject!3 minutes
If They Open, Open Wide2 minutes
Round Numbers2 minutes
Body Languages - The Human Dimension2 minutes
The Words to Frame Your Opening Offer3 minutes
Strenght3 minutes
Sole Suppliers3 minutes
Going Too Far2 minutes

7 readingsTotal 70 minutes

Questioning effectively10 minutes
How can you use questioning techniques to gather information?10 minutes
Strategies for dealmaking10 minutes
The two types of flinch {video}10 minutes
Body language {video}10 minutes
Nerves about negotiating10 minutes
How to effectively negotiate with sole suppliers10 minutes

1 assignmentTotal 30 minutes

Recapping Opening and Preamble30 minutes

In this section we look at the true core method behind creating a Win Win deal - trading! Working out what you have that the other party wants (not always money) and swapping it until you are both happy. It's powerful and means you'll get a fantastic deal even if you can't increase your budget or lower your prices.

What's included

12 videos2 readings2 assignments

12 videosTotal 36 minutes

How To Respond To An Offer6 minutes
Trading - The Words To Use3 minutes
The Ideal Trading Process For Us2 minutes
Controlling the Size of Steps3 minutes
The gap when you are selling2 minutes
The art of saying No4 minutes
Keep on Persisting6 minutes
Using AI to consider your response2 minutes
Remaining nice in every negotiation1 minute
Using AI to generate friendly wording3 minutes
Making subsequent offers2 minutes
Be prepared to walk away1 minute

2 readingsTotal 20 minutes

Planning How to Say "No"10 minutes
How to walk away10 minutes

2 assignmentsTotal 60 minutes

Both sides can offer to trade30 minutes
Reviewing how to trade30 minutes

In this section we address trading - this is an essential part of the negotiation because it's where the win-win situations are built. Get this right and you could end up with a fantastic deal for yourself and a very happy business connection on the other side!

What's included

12 videos6 readings1 assignment

12 videosTotal 20 minutes

The Salami3 minutes
The Vice2 minutes
Higher Authority2 minutes
Reluctant Buyer/Seller1 minute
Broken Record2 minutes
Lying2 minutes
Taking It Away Again 1 minute
Good Cop/Bad Cop1 minute
Mirroring1 minute
Mismatching2 minutes
Time Pressure1 minute
The Ethics Of Using Tactics2 minutes

6 readingsTotal 60 minutes

Slicing the salami10 minutes
How to handle liars10 minutes
Practical advice for mirroring10 minutes
Examples of mirroring {video}10 minutes
Negotiation tactics recapped {video}10 minutes
Negotiation Tactics10 minutes

1 assignmentTotal 30 minutes

Review of tactics30 minutes

In this final section we look at Closing. How to get the deal signed and make sure everyone is happy. Then we review the course and give some final top tips.

What's included

6 videos2 readings2 assignments

6 videosTotal 9 minutes

If They Offer To Split The Difference2 minutes
If They Attempt A Nibble2 minutes
Don't Look Happy, Even If You Are1 minute
Summarise The Agreement And Confirm In Writing1 minute
Reviewing To Learn For Next Time1 minute
Summary Of My Top Ten Points2 minutes

2 readingsTotal 20 minutes

The Nibble in action10 minutes
Recapping the key points10 minutes

2 assignmentsTotal 60 minutes

How to respond to the Nibble30 minutes
What have you learnt?30 minutes

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Instructor

Chris Croft

Chris Croft Training

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Chris Croft Training

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