Name: Negotiation skills: Negotiate and resolve conflict
Brand: Macquarie University
Availability: OnlineOnly
Rating: 4.7 (226 reviews)

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Learner Reviews & Feedback for Negotiation skills: Negotiate and resolve conflict by Macquarie University

4.7

stars

827 ratings

About the Course

Modern organisations are characterised by increasingly higher levels of uncertainty, complexity and diversity. In our current globalised work environment, how can you manage the power and politics that persistently influence organisational decision-making? Being savvy about organisational politics and having the nous to negotiate and resolve conflict is a critical capability for managers at all levels. This course will develop your negotiation and conflict resolution skills – crucial to becoming a positive influence in your organisation. Via structured learning activities (video lectures, quizzes, discussion prompts and written assessments) you will conceptualise and measure power and politics; analyse and develop strategies for influencing stakeholders; and learn how to act with integrity and purpose when ‘playing politics’....

Top reviews

Jan 2, 2025

When there is a large power and information difference, the stronger side might be unwilling to negotiate. How do you bring all concerned parties to the negotiating table?

Apr 6, 2024

I'm an university student. I would like to take this opportunity to thank the lecturer, University and Coursera. This course is amazing.

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201 - 225 of 226 Reviews for Negotiation skills: Negotiate and resolve conflict

By Rupesh S

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Sep 13, 2020

it is a good course on negotiation skills and it contain much information about the course

By EgoSum P

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Feb 5, 2021

very informative, and very useful to day-to-day interaction with people. Kudos!

By Carlos J R F

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Sep 16, 2020

Excellent! more tools and frameworks. Week six was the most useful. Thanks

By Gerald S

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Jan 21, 2021

A good course on Negotiation. The theory is broad and current.

By Ana C Z T

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Apr 19, 2024

Un tema muy interesante y enriquecedor

By Puneet K

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May 10, 2023

Really good course; recommend to all.

By Hemraj C

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May 30, 2022

Good Course about negotiation skills

By Nguyễn T M

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Jul 14, 2020

A great and meaningful course !!!!!

By Yeniffer P C F

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Mar 11, 2025

buenas herramientas

By Papu C

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Oct 25, 2025

Great Experience

By Karen J B T

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Nov 29, 2024

BUENAS ACTIVIDAD

By Lohith D

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Sep 9, 2020

its very useful

By Arwin A B

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Jun 28, 2022

good material

By Olga P R B

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Nov 27, 2023

interesting

By Anish C

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Oct 31, 2025

Great

By YASSER K M A B

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Jan 5, 2023

good

By sharana b s m

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Nov 9, 2022

good

By SALMA M H A S M H A

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Aug 26, 2022

شكرا

By E K A P J

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Sep 30, 2020

good

By Mohaned H R

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Apr 13, 2020

Thanks for every one for making this training a useful and fruitful one, it will be great if you endorse practicing scenes for negotiation & resolve conflict. Thhank you