Building Your Community Resources

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Building Your Community Resources

Name: Building Your Community Resources
Rating: 4.714285714285714 (14 reviews)

This course is part of Goodwill® Digital Navigator Certificate Specialization

Instructor: Goodwill Academy

Included with

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4 modules

Gain insight into a topic and learn the fundamentals.

4.7

(14 reviews)

Beginner level

Recommended experience

1 week to complete

at 10 hours a week

Flexible schedule

Learn at your own pace

4 modules

Gain insight into a topic and learn the fundamentals.

4.7

(14 reviews)

Beginner level

Recommended experience

1 week to complete

at 10 hours a week

Flexible schedule

Learn at your own pace

What you'll learn

Explore strategies for collaborating with community partners to tailor digital navigation to specific community needs. T
Build skills to effectively develop stakeholder relationships, and strategies to navigate new partnerships.
Learn about the key steps to developing a digital action plan.

Skills you'll gain

Details to know

Shareable certificate

Add to your LinkedIn profile

Assessments

8 assignments¹

AI Graded see disclaimer

Taught in English

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This course is part of the Goodwill® Digital Navigator Certificate Specialization

When you enroll in this course, you'll also be enrolled in this Specialization.

Learn new concepts from industry experts
Gain a foundational understanding of a subject or tool
Develop job-relevant skills with hands-on projects
Earn a shareable career certificate

There are 4 modules in this course

This course, co-developed by Goodwill Industries International and World Education, is for anyone that wants to develop a comprehensive approach to assessing digital skills needs and equipping individuals and communities with the tools and resources needed to navigate the digital divide.

The third course in the Digital Navigator Specialization Certificate will prepare you with the skills and knowledge to identify and provide resources to others and bolster their digital skills needed for workforce readiness, evaluate digital skills competencies for various stakeholders, and select tools that are appropriate for building digital skills literacy. No matter what your background is, this course will be useful if you are or want to become a community advocate, a direct-service professional, or someone who is passionate about addressing digital disparities. Learners should complete the first two courses of the specialization before beginning this course.

What's included

10 videos2 readings4 assignments

10 videosTotal 33 minutes

Lesson 1: Mapping Organizational and Partner Assets2 minutes
What Is Asset Mapping?3 minutes
When to Use Asset Mapping4 minutes
Types of Assets2 minutes
Strategies for Asset Mapping3 minutes
Lesson 2: Finding Resources for Your Clients2 minutes
How to Find Resources2 minutes
State Resources Showcase2 minutes
Local Resources Showcase3 minutes
Leveraging National, State, and Local Resources3 minutes

2 readingsTotal 30 minutes

National Resources Showcase20 minutes
Lesson 3: Defining Resource Criteria10 minutes

4 assignmentsTotal 205 minutes

Assessing Assets5 minutes
Leveraging Your Professional Network180 minutes
The First Step to Finding Resources10 minutes
Building off Your Asset Map10 minutes

What's included

11 videos1 reading3 assignments1 discussion prompt

11 videosTotal 39 minutes

Building and Leveraging a Professional Network4 minutes
Lesson 2: Data Collection and Analysis for Effective Relationships2 minutes
The Role of Effective Community Relationships3 minutes
Utilizing CRM Tools for Effective Relationship Management3 minutes
Telling a Story About Your Work5 minutes
Building Community Support Through Storytelling4 minutes
Lesson 3: Monitoring and Evaluating Community Partnerships3 minutes
Monitoring and Evaluation2 minutes
Defining Collaborative Impact1 minute
Choosing Data Methods3 minutes
Rachel's Partnership with Digital Now: A Case Study in Digital Literacy Integration3 minutes

1 readingTotal 20 minutes

The Landscape of CRM Tools20 minutes

3 assignmentsTotal 30 minutes

Assessing Your Current Strategies10 minutes
Communicating About Your Work10 minutes
Forming Strategic Partnerships10 minutes

1 discussion promptTotal 60 minutes

Identifying Key Stakeholders and Partners60 minutes

What's included

13 videos1 assignment1 peer review

13 videosTotal 47 minutes

Lesson 1: Setting Your Goals and Identifying Community Needs2 minutes
Setting Goals5 minutes
Serving as a Digital Navigator in Your Community5 minutes
Understanding Barriers and Challenges4 minutes
Program Goals2 minutes
Lesson 2: Evaluating and Implementing Your Plan2 minutes
Evaluation2 minutes
Implementation Plans5 minutes
Turning Plans into Action2 minutes
Lesson 3: Taking Action2 minutes
Develop a Survey5 minutes
Iterate the Plan2 minutes
Three Lenses4 minutes

1 assignmentTotal 5 minutes

Creating an Action Plan5 minutes

1 peer reviewTotal 60 minutes

Building Your Digital Navigation Service Plan60 minutes

What's included

1 video3 readings3 peer reviews

Earn a career certificate

Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.

Instructor

Instructor ratings

5.0 (7 ratings)

Goodwill Academy

Goodwill Industries International

7 Courses29,134 learners

Offered by

Goodwill Industries International

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4.7

14 reviews

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Reviewed on Sep 30, 2024

A great well-rounded overview of digital navigation. Provided me some great tools, methodology, thinking points, processes, and more, thank you!

Reviewed on May 15, 2025

I now have a complete portfolio that includes all the pieces necessary to begin providing service to our staff and clients.

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Frequently asked questions

To access the course materials, assignments and to earn a Certificate, you will need to purchase the Certificate experience when you enroll in a course. You can try a Free Trial instead, or apply for Financial Aid. The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.

When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile.

Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.