IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Programming Principles, Information Technology, Operating Systems, Web Applications, Collaborative Software, Computer Literacy, Python Programming, Application Development, Microsoft Office, Linux, Microsoft Windows, Mac OS
★ 4.4 (8) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Peripheral Devices, Network Troubleshooting, Desktop Support, Computer Displays, USB, TCP/IP, Virtual Local Area Network (VLAN), Operating System Administration, Hardware Troubleshooting, Mac OS, Microsoft Windows, General Networking, Technical Support, Network Infrastructure, System Support, Local Area Networks, Network Protocols, Network Routers, Computer Hardware, Operating Systems
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Command-Line Interface, Network Security, Operating Systems, Mac OS, Microsoft Windows, Information Systems Security, System Configuration, Mobile Security, System Support, Linux, Network Troubleshooting, Technical Support, Software Installation, Help Desk Support, Firewall, Malware Protection, Artificial Intelligence, Encryption
★ 4.7 (72) · Intermediate · Course · 1 - 3 Months

Skills you'll gain: Sales Process, Active Listening, Prospecting and Qualification, Business Communication, Sales, Inside Sales, Customer Analysis, Technical Sales, Outside Sales, Interviewing Skills
★ 4.7 (17) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Virtualization, Hardware Troubleshooting, Network Troubleshooting, Computer Hardware, Cloud Computing, Technical Support and Services, Technical Support, General Networking, End User Training and Support, Peripheral Devices, Networking Hardware, System Configuration, Data Storage, Network Administration, Information Technology, Data Storage Technologies, Wireless Networks, Mobile Security, Configuration Management
★ 4.6 (205) · Advanced · Course · 1 - 3 Months

Skills you'll gain: Ansible, Kubernetes, Virtual Machines, Devops Tools, Containerization, Docker (Software), Virtualization and Virtual Machines, IT Automation, Amazon Web Services, Microsoft Azure, Operating System Administration, Infrastructure as Code (IaC), Microsoft Windows, Network Administration
Intermediate · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Electronic Medical Record, Clinical Informatics, Health Technology, Health Information Management, Decision Support Systems, Technical Support, End User Training and Support, Patient Registration, Databases, Change Control, Interoperability, Authentications
★ 4.8 (442) · Mixed · Course · 1 - 4 Weeks
Skills you'll gain: ServiceNow, Workflow Management, IT Service Management, Digital Transformation, Business Process Automation, Automation, Self Service Technologies, Artificial Intelligence, Service Management, Technical Support and Services, Operational Efficiency, Incident Management, Event Monitoring, Change Management, Performance Analysis
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Peripheral Devices, Virtualization, Computer Hardware, System Configuration, Virtualization and Virtual Machines, Operating System Administration, Computer Systems, Virtual Machines, Operating Systems, Hardware Troubleshooting, Linux, Software Installation, Technical Support, Mac OS, Computer Architecture, File Systems, Network Infrastructure, Data Storage, User Accounts, Disaster Recovery
★ 4.7 (2K) · Beginner · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Computer Systems, Informatics, Data Processing, Data Sharing, Computing Platforms, Bioinformatics, Data Storage, Computer Literacy, Computer Hardware, Big Data, Capacity Management, Data Centers, Computer Security Awareness Training, Cloud Computing, Oncology
★ 4.6 (16) · Beginner · Course · 1 - 3 Months

Skills you'll gain: Prompt Engineering, Standard Operating Procedure, Generative AI, Customer Support, Product Support, Responsible AI, AI Workflows, Customer experience improvement, Artificial Intelligence, Data Ethics, Customer Insights, Automation, Natural Language Processing, Ethical Standards And Conduct
★ 4.9 (50) · Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Cloud-Native Computing, Infrastructure as Code (IaC), Cloud Security, Cloud Storage, Hybrid Cloud Computing, Systems Analysis, Process Improvement, Cloud Engineering, Cloud Computing, Cloud Solutions, Cloud Development, Requirements Analysis, Data Modeling, Multi-Cloud, DevOps, Docker (Software), Solution Design, Microservices, Infrastructure As A Service (IaaS), Information Technology
★ 4.6 (7.8K) · Intermediate · Professional Certificate · 3 - 6 Months