Process improvement courses can help you learn techniques like Lean, Six Sigma, and root cause analysis, along with process mapping and performance metrics. You can build skills in identifying inefficiencies, implementing change, and fostering a culture of continuous improvement. Many courses introduce tools such as flowcharts, value stream mapping, and statistical software, which support the application of these skills in practical work, enabling you to streamline operations and enhance productivity.

University of California, Irvine
Skills you'll gain: Interviewing Skills, Recruitment, Recruitment Strategies, Talent Acquisition, Human Resources, Talent Management, Human Resource Strategy, Employee Onboarding, Workforce Planning, Employee Retention, Diversity and Inclusion, New Hire Orientations, Job Analysis, Human Resources Information System (HRIS), Leadership
Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Exploratory Data Analysis, Statistical Reporting, Data Analysis, Data Presentation, Data Management, Data Strategy, Team Management, Workflow Management, Analytical Skills, Team Leadership, Statistical Inference, Statistical Modeling, Communication
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Problem Solving, Critical Thinking and Problem Solving, Root Cause Analysis, Professional Development, Creative Problem-Solving, Collaboration, Critical Thinking, Creative Thinking, Personal Development, Analysis, Agile Project Management
Beginner · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Internet Of Things, Case Studies, Manufacturing and Production, Manufacturing Processes, Digital Transformation, Manufacturing Operations, Technology Solutions, Production Planning, Business Transformation, Business Technologies, Technology Strategies, Cloud Computing, Technology Roadmaps, Emerging Technologies, Strategic Partnership, Business Modeling, Cost Benefit Analysis, Product Lifecycle Management, Risk Analysis, Simulation and Simulation Software
Beginner · Specialization · 1 - 3 Months

Kennesaw State University
Skills you'll gain: Vulnerability Management, Cybersecurity, Cyber Attacks, Cyber Security Policies, Vulnerability Assessments, Cyber Security Strategy, Network Security, Cyber Risk, Threat Detection, Security Controls, Firewall, Virtual Private Networks (VPN), Intrusion Detection and Prevention, Continuous Improvement Process
Beginner · Course · 1 - 3 Months

IE Business School
Skills you'll gain: Retail Management, Marketing Channel, Merchandising, Conflict Management, Market Opportunities, Retail Sales, Supply Chain, E-Commerce, Market Dynamics, Vendor Relationship Management, Cross-Channel Marketing, Growth Strategies, Supply Chain Planning, Promotional Strategies, Company, Product, and Service Knowledge, Strategic Partnership, Consumer Behaviour, Customer experience strategy (CX)
Beginner · Course · 1 - 4 Weeks

University of California, Davis
Skills you'll gain: Market Research, Proposal Writing, Research Methodologies, Market Analysis, Business Research, Data Collection, Quantitative Research, Business Writing, Sampling (Statistics), Survey Creation, Qualitative Research, Request for Proposal, Client Services, Professional Networking
Intermediate · Course · 1 - 4 Weeks

CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Customer Service, Empathy, Cross Selling, Call Center Experience, Transaction Processing, Upselling, Retail Sales, Retail Store Operations, Customer Complaint Resolution, Cash Register Operation, Problem Solving, Conflict Management, Customer Relationship Building, Customer Inquiries, Teamwork, Communication, Time Management
Beginner · Professional Certificate · 3 - 6 Months

ESSEC Business School
Skills you'll gain: Change Management, Organizational Change, Team Performance Management, Behavior Management, Leadership Development, Collaboration, Strategic Leadership, Prioritization, Stakeholder Engagement, Resource Allocation, Continuous Improvement Process
Beginner · Course · 1 - 4 Weeks

University of London
Skills you'll gain: jQuery, HTML and CSS, Hypertext Markup Language (HTML), Responsive Web Design, Web Design and Development, Javascript and jQuery, Bootstrap (Front-End Framework), Web Design, Web Development, Javascript, Web Applications, Cascading Style Sheets (CSS), Interactive Design, Programming Principles, Development Environment
Mixed · Course · 1 - 3 Months

Microsoft
Skills you'll gain: Microsoft Copilot, Prompt Engineering, Microsoft 365, Microsoft Office, Microsoft Outlook, Productivity Software, Workflow Management, AI Enablement, Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Presentations, Generative AI, Identity and Access Management, Data Security
Beginner · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Sustainable Design, Sustainable Engineering, Sustainable Business, Business Leadership, Waste Minimization, Product Design, Product Lifecycle Management, Environment and Resource Management, Environmental Regulations, Process Improvement, Materials science
Build toward a degree
Intermediate · Course · 1 - 3 Months