Skills you'll gain: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Client Services, Hospitality, Friendliness, Professionalism, Teamwork, Composure, Coordination, Customer experience improvement, Collaboration, Personalized Service, Customer Relationship Building, Communication, Empathy, Active Listening

Skills you'll gain: Sales Presentations, Prospecting and Qualification, Persona Development, Sales Strategy, Sales Process, Target Audience, Sales Pipelines, Sales, Lead Generation, Customer Analysis, Email Automation, Prioritization, Customer Engagement

Skills you'll gain: Product Testing, Laboratory Testing, Structural Engineering, Construction Inspection, Process Validation, Construction Engineering, Construction, Civil Engineering, Engineering Analysis, Simulation and Simulation Software, Safety Standards

Skills you'll gain: Performance Analysis, Marketing, Marketing Effectiveness, Marketing Planning, Marketing Strategies, Strategic Marketing, Global Marketing, Plan Execution, Brand Management, Campaign Management, Marketing Management, Market Analysis, Brand Awareness, Marketing Strategy and Techniques, Product Strategy, Case Studies, Digital Marketing, Branding, Business, Product Lifecycle Management

Skills you'll gain: Collaborative Software, Miro AI, User Experience, Project Design, Process Mapping, Customer experience improvement, Wireframing

Skills you'll gain: Post-Production, Adobe Premiere, Video Editing, Photo/Video Production and Technology, Videography, Digital pedagogy, Video Production, Storyboarding, Course Development, Developing Training Materials, Case Studies, Cinematography, Media Production, Photography, Storytelling, Content Creation, Multimedia, Artificial Intelligence

Skills you'll gain: Discussion Facilitation, Community Organizing, Interactive Learning, Driving engagement, Content Management Systems, System Configuration

Skills you'll gain: Content Performance Analysis, Social Media Management, Social Media Content, Social Media, Facebook, Instagram, Social Media Marketing, Content Management, Scheduling, Content Creation, Content Marketing, Dashboard, Marketing

Skills you'll gain: Virtual Local Area Network (VLAN), Open Shortest Path First (OSPF), Network Routing, Network Switches, Routing Protocols, Virtual Networking, TCP/IP, Network Architecture, Local Area Networks, Network Troubleshooting, Network Protocols, System Configuration

Skills you'll gain: Drive Engagement, Facebook, Community Organizing, Discussion Facilitation, Collaboration, Education Software and Technology, Marketing

Skills you'll gain: Team Building, Teamwork, Conflict Management, Collaboration, Team Leadership, Team Motivation, Constructive Feedback, Relationship Building, Emotional Intelligence, Diversity and Inclusion, Employee Engagement, Empathy, Active Listening, Safety Culture

Skills you'll gain: SQL, Oracle Databases, Database Management, Oracle Cloud, Database Design, Relational Databases, Databases, Cloud Management, Data Management, User Provisioning