Process improvement courses can help you learn techniques like Lean, Six Sigma, and root cause analysis, along with process mapping and performance metrics. You can build skills in identifying inefficiencies, implementing change, and fostering a culture of continuous improvement. Many courses introduce tools such as flowcharts, value stream mapping, and statistical software, which support the application of these skills in practical work, enabling you to streamline operations and enhance productivity.
Skills you'll gain: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Client Services, Hospitality, Friendliness, Professionalism, Teamwork, Composure, Coordination, Customer experience improvement, Collaboration, Personalized Service, Customer Relationship Building, Communication, Empathy, Active Listening
Mixed · Course · 1 - 4 Weeks

DeepLearning.AI
Skills you'll gain: LLM Application, Tool Calling, AI Workflows, Hugging Face, Unstructured Data, SQL, Web Services, Prompt Engineering, AI Enablement, Database Management, Restful API, Data Processing
Intermediate · Project · Less Than 2 Hours

Alfaisal University | KLD
Skills you'll gain: Business Valuation, Mergers & Acquisitions, Corporate Strategy, Market Share, Corporate Finance, Financial Analysis, Decision Making, Market Opportunities, Competitive Analysis, Cash Flows
Beginner · Course · 1 - 4 Weeks

Automatic Data Processing, Inc. (ADP)
Skills you'll gain: Recruitment, Human Resources, Talent Management, Recruitment Strategies, Talent Acquisition, Consultative Approaches, Interviewing Skills, Coordination, Communication Strategies
Intermediate · Course · 1 - 4 Weeks

L&T EduTech
Skills you'll gain: Structural Engineering, Structural Analysis, Building Codes, Construction Engineering, Civil Engineering, Materials science, Engineering Calculations, Engineering Design Process, Vibrations, Safety Standards
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Process Mapping, Process Analysis, Business Operations, Business Process, Operations Management, Business Process Improvement, Operational Efficiency, Technology Strategies, Business Development, Growth Strategies, Customer experience improvement, Business Strategy, Competitive Analysis
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Project Management Software, Project Schedules, Milestones (Project Management), Project Management, Agile Project Management, Document Management, Collaborative Software, Waterfall Methodology, Kanban Principles, Team Oriented, Prioritization
Beginner · Guided Project · Less Than 2 Hours

Starweaver
Skills you'll gain: Lean Manufacturing, Manufacturing and Production, Production Management, Quality Management, Sustainable Business, Emerging Technologies, Sustainable Technologies, Industrial Engineering, Strategic Leadership, Operational Efficiency, Process Optimization, Internet Of Things, Data-Driven Decision-Making, 3D Assets, Automation, Waste Minimization, Digital Transformation, Robotics, Artificial Intelligence
Beginner · Course · 1 - 4 Weeks

Yale University
Skills you'll gain: Environmental Science, Environment, Life Sciences, Storytelling, Culture, Liberal Arts, Anthropology, Social Sciences, Biology, Environmental Issue, Timelines, Human Development, General Science and Research, Sustainable Systems, Systems Thinking, Process Development, World History, Physical Science, Physics, Scientific Methods
Mixed · Course · 1 - 3 Months

Skills you'll gain: Relational Databases, Power BI, Microsoft Azure, NoSQL, Cloud Deployment, Databases, Database Architecture and Administration, Data Integration, Data Visualization Software, SQL, Database Management Systems, Data Storage, Data Modeling, Data Warehousing, Infrastructure As A Service (IaaS), Platform As A Service (PaaS), Cloud Hosting, Cloud Security, Firewall
Beginner · Course · 1 - 4 Weeks

HubSpot Academy
Skills you'll gain: Sales Enablement, Sales Management, Sales Training, Sales Process, Sales Strategy, Employee Onboarding, Employee Coaching, Process Development, Talent Recruitment, Recruitment Strategies, Goal Setting, Customer Insights
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Employee Surveys, Surveys, User Feedback, Security Awareness, Cloud Security, Business Software, Data Sharing, Email Automation, Collaborative Software, Business Technologies
Beginner · Guided Project · Less Than 2 Hours