IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Michigan
Skills you'll gain: Generative AI, AI Enablement, Automation, Human Resources, Workforce Management, Artificial Intelligence, Responsible AI, Workforce Planning, Socioeconomics, digital literacy, Data Ethics, Leadership and Management, Change Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Medical Privacy, Pharmacology, Pharmacy, Pharmaceuticals, Basic Life Support (BLS) Certification, Healthcare Ethics, Health Care Procedure and Regulation, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Infectious Diseases, Health Care, Emergency Response, Public Health, Information Privacy
Intermediate · Course · 1 - 4 Weeks

University of Colorado System
Skills you'll gain: Cryptography, Arithmetic, Algorithms, Applied Mathematics, Probability, Computer Science
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Windows PowerShell, Scripting, Microsoft Windows, Scripting Languages, Command-Line Interface, IT Automation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Copywriting, User Research, Target Audience, Prompt Engineering, ChatGPT, Writing and Editing, Marketing Materials, Product Knowledge, Value Propositions, Marketing Communications
Beginner · Guided Project · Less Than 2 Hours

Microsoft
Skills you'll gain: Image Analysis, Computer Vision, Artificial Intelligence, Microsoft Azure, Data Capture, Model Deployment, Text Mining, Classification Algorithms, Document Management
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: SQL, Data Manipulation, Relational Databases, Database Design, Databases, Data Integrity, Database Management Systems, Debugging, Data Management
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: AWS SageMaker, AWS Identity and Access Management (IAM), Amazon Web Services, Model Deployment, Image Analysis, Amazon Elastic Compute Cloud, Amazon S3, Machine Learning Algorithms, Data Preprocessing, Convolutional Neural Networks, Computer Vision, Deep Learning, Machine Learning
Advanced · Guided Project · Less Than 2 Hours

Skills you'll gain: Apache Spark, PySpark, Applied Machine Learning, Big Data, Machine Learning Methods, Data Storage Technologies, Data Preprocessing, Data Storage, Machine Learning Algorithms, Machine Learning, Distributed Computing, Data Processing, Data Science, Statistical Methods, Model Evaluation, Descriptive Statistics
Intermediate · Course · 1 - 4 Weeks

Deep Teaching Solutions
Skills you'll gain: Lesson Planning, Critical Thinking, Classroom Management, Stress Management, Student Engagement, Differentiated Instruction, Instructional Strategies, Pedagogy, Special Education, Learning Strategies, Disabilities, Learning Theory, Learning Styles
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Project Documentation, Lean Six Sigma, Project Management, Project Scoping, Google Docs, Timelines
Beginner · Guided Project · Less Than 2 Hours

Michigan State University
Skills you'll gain: Value Propositions, Business Planning, Business Modeling, Entrepreneurship, Verification And Validation, Business Development, Business Strategy, Product Development, Financial Forecasting, New Business Development, Financial Analysis, Customer Analysis, Innovation
Mixed · Course · 1 - 3 Months