IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

The Hong Kong University of Science and Technology
Skills you'll gain: Continuous Monitoring, Risk Management, FinTech, Change Management, Emerging Technologies
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: System Monitoring, Network Monitoring, System Configuration, Continuous Monitoring, IT Management, Windows Servers, Linux Servers, Incident Management, System Implementation, User Accounts, User Interface (UI), File Transfer Protocol (FTP)
Mixed · Course · 1 - 4 Weeks

Columbia University
Skills you'll gain: Empathy, Interpersonal Communications, Goal Setting, Smart Goals, Relationship Building, Active Listening, Mindfulness, Stress First Aid, Crisis Intervention, Mentorship, Community Development, Resourcefulness
Beginner · Course · 1 - 3 Months

Skills you'll gain: Dataflow, Real Time Data, Google Cloud Platform, Data Pipelines, Big Data, Data Storage Technologies, Data Processing, Advanced Analytics, Data Transformation, Scalability, Performance Tuning
Intermediate · Course · 1 - 3 Months

Duke University
Skills you'll gain: Stress Management, Resilience, Crisis Intervention, Community Health, Personal Development, Mental Health, Case Studies, Health Promotion, Recognizing Others, Positive Behavior Support, Empathy, Self-Awareness, Needs Assessment, Communication
Beginner · Course · 1 - 4 Weeks

Arizona State University
Skills you'll gain: Lean Methodologies, Design Thinking, Innovation, Entrepreneurship, Product Improvement, Technology Solutions, Customer Analysis, Solution Design, Customer Insights, Brainstorming, Market Opportunities, Market Research, User Feedback, Business Modeling, Presentations
Beginner · Course · 1 - 3 Months

Skills you'll gain: Google Cloud Platform, Cloud API, Natural Language Processing, Configuration Management
Beginner · Project · Less Than 2 Hours

University of Alberta
Skills you'll gain: Energy and Utilities, Innovation, Environment, Sustainable Development, Climate Change Mitigation, Transportation, Supply Chain, and Logistics, Environmental Policy, Oil and Gas, Supply Chain Management, Sustainable Technologies, Electric Power Systems, Emerging Technologies
Beginner · Course · 1 - 3 Months

Universidad de Palermo
Skills you'll gain: Autism Spectrum Disorders, Clinical Psychology, Psychiatry, Mental Health Diseases and Disorders, Mental and Behavioral Health, Activities of Daily Living (ADLs), Cognitive Behavioral Therapy, Behavioral Health, Neurology, Diagnostic Tests, Working With Children
Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Health Disparities, Health Equity, Community Health, Community Organizing, Social Determinants Of Health, Patient Advocacy, Social Justice, Health Care, Advocacy, Health Policy, Cultural Responsiveness, Community Development, Community Outreach, Public Health and Disease Prevention, Oncology, Immigration Law, Diversity Equity and Inclusion Initiatives, Discussion Facilitation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Intune (Mobile Device Management Software), Data Management, Desktop Support, Enterprise Security, Azure Active Directory, Content Management, General Networking, Command-Line Interface
Intermediate · Course · 3 - 6 Months

The University of Edinburgh
Skills you'll gain: Anatomy, Vital Signs, Cardiology, Basic Patient Care, Physiology, Patient Observation, Biology, Clinical Assessment, Patient Communication
Mixed · Course · 1 - 3 Months