Skills you'll gain: Customer experience improvement, Workflow Management, AI Personalization, Customer Service, Customer Support, Customer Engagement, Generative AI, Customer Communications Management, Emotional Intelligence, Customer Success Management, OpenAI, Salesforce, Customer Data Management, Customer Relationship Management, Artificial Intelligence, Customer Analysis, No-Code Development, De-escalation Techniques, Surveys, Communication

Skills you'll gain: Apache Hadoop, Extract, Transform, Load, Data Pipelines, Data Processing, Data Transformation, Data Manipulation, Apache, Scripting, Debugging, Query Languages, Scripting Languages, Open Source Technology

Skills you'll gain: Customer Service, Problem Solving, Customer Support, Greeting Customers, Help Desk Support, Customer and Client Support, Critical Thinking and Problem Solving, Technical Support and Services, Customer Relationship Management, Interpersonal Communications, Communication, Customer Complaint Resolution, Empathy, Customer Engagement, Customer experience improvement, Process Management

Skills you'll gain: Prompt Engineering, Generative AI Agents, Google Gemini, Retrieval-Augmented Generation, Responsible AI, Generative AI, Google Cloud Platform, AI Product Strategy, AI Enablement, Google Workspace, Customer Engagement, AI Workflows, Agentic systems, AI Security, Google Docs, Cloud Infrastructure, Cloud Computing, Artificial Intelligence, Data Modeling, Collaboration

Skills you'll gain: Windows Servers, Computer Security, Linux Administration, Contingency Planning, Disaster Recovery, Authorization (Computing), Linux, Linux Servers, Microsoft Windows, Authentications, Business Continuity Planning, OSI Models, User Accounts, Group Policy, Security Management, Microsoft Servers, Operating System Administration, Systems Administration, Virtualization, Cybersecurity

Skills you'll gain: Social Network Analysis, Network Analysis, Data Wrangling, Natural Language Processing, Web Scraping, Social Sciences, Data Ethics, Databases, Artificial Intelligence, Research, Simulations, Data Processing, Big Data, Systems Thinking, Social Studies, Trend Analysis, Data Science, AI Enablement, Research Methodologies, Agentic systems

Skills you'll gain: Model Context Protocol, AI Orchestration, AI Personalization, OpenAI API, OpenAI, Cloud Deployment, Agentic systems, Application Deployment, Generative AI Agents, ChatGPT, CI/CD, System Monitoring, Context Management, Responsible AI, Artificial Intelligence, Generative AI, Development Testing

Skills you'll gain: Project Closure, Engineering Management, Project Schedules, Project Controls, Work Breakdown Structure, Project Management Life Cycle, Scheduling, Project Implementation, Earned Value Management, Project Management, Timelines, Project Performance, Project Planning, Resource Planning, Resource Management, Resource Allocation, Forecasting, Performance Metric

Skills you'll gain: Musical Composition, Music Performance, Music, Media Production, Music Theory, Instrumental Music, File Management, Performing Arts, Post-Production, Creativity, Digital Signal Processing, Electronic Media, Editing, Design Software, Peer Review, Automation, Patch Management, Technical Support, System Configuration, System Requirements

Skills you'll gain: Team Performance Management, Performance Management, Key Performance Indicators (KPIs), Performance Measurement, Employee Performance Management, Management Training And Development, Performance Metric, Performance Improvement, Human Resource Strategy, Performance Analysis, Business Metrics, Performance Review, Constructive Feedback, Organizational Strategy, Accountability, Employee Engagement, Data-Driven Decision-Making, Analytics, Continuous Improvement Process, Driving engagement

Skills you'll gain: Feature Engineering, Model Deployment, Data Visualization, Data Ethics, Exploratory Data Analysis, Model Evaluation, Unsupervised Learning, Data Presentation, Tensorflow, Dimensionality Reduction, MLOps (Machine Learning Operations), Probability Distribution, Apache Spark, Statistical Hypothesis Testing, Supervised Learning, Data Pipelines, Design Thinking, Data Science, Machine Learning, Python Programming

Skills you'll gain: Risk Management Framework, Safety and Security, Threat Management, Case Studies, Public Safety and National Security, Cybersecurity, Incident Management, International Relations, Policy Analysis, Systems Thinking, Governance