Skills you'll gain: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Client Services, Hospitality, Friendliness, Professionalism, Teamwork, Composure, Coordination, Customer experience improvement, Collaboration, Personalized Service, Customer Relationship Building, Communication, Empathy, Active Listening

Skills you'll gain: Campaign Management, Target Market, Marketing, Marketing Strategies, Consumer Behaviour, Marketing Planning, Integrated Marketing Communications, Strategic Marketing, Digital Marketing, Advertising Campaigns, Target Audience, Marketing Effectiveness, Digital Advertising, Online Advertising, Market Research, Customer Analysis, Marketing Communications, Marketing Psychology, Marketing Analytics, Communication Strategies

Skills you'll gain: Cyber Security Strategy, Continuous Monitoring, Patch Management, Security Strategy

Skills you'll gain: Audit Planning, Auditing, Information Assurance, Compliance Auditing, Security Controls, Risk Management Framework, Data Validation

Skills you'll gain: Internet Of Things, Wireless Networks, Automation, Digital Transformation, Real Time Data, Data Security, Cloud Computing, Network Protocols, Continuous Monitoring, Data Management

Skills you'll gain: 3D Modeling, 3D Assets, Computer Graphics, Visualization (Computer Graphics), Graphical Tools, File Management, UI Components, Design Software, User Interface (UI), Software Installation

Skills you'll gain: Metasploit, Open Web Application Security Project (OWASP), Penetration Testing, Vulnerability Scanning, Exploitation techniques, Vulnerability Assessments, Brute-force attacks, Web Applications, Cybersecurity, Firewall, Network Security, Wireless Networks, Network Analysis, SQL

Skills you'll gain: Embedded Systems, Embedded Software, Internet Of Things, Control Systems, Civil Engineering, Electronic Systems, Public Works, Electronic Hardware, Structural Engineering, Energy and Utilities, Maintenance, Repair, and Facility Services, Automation, Integrated Development Environments, Environmental Monitoring, System Monitoring, Continuous Monitoring, Communication Systems, Display Devices, Real Time Data, Peripheral Devices

Skills you'll gain: ChatGPT, Data Analysis, OpenAI, Data-Driven Decision-Making, AI Enablement, Generative AI, Content Creation, Prompt Engineering, Artificial Intelligence, Business Intelligence, Customer Support, Customer experience improvement, Automation

Skills you'll gain: Project Schedules, Stakeholder Management, Information Technology, Project Risk Management, Environmental Social And Corporate Governance (ESG), IT Management, Vendor Management, Procurement, Project Management, Stakeholder Communications, Issue Tracking, Project Management Life Cycle, Project Controls, Risk Management, Agile Methodology, Performance Measurement, Project Planning, Resource Management, Quality Management, Performance Management

Skills you'll gain: Data Transformation, Power BI, Data-Driven Decision-Making, Data Integration, Data Cleansing, Data Wrangling, Extract, Transform, Load, Data Preprocessing, Data Modeling, Business Intelligence, Data Visualization Software, Data Quality, Data Analysis

Skills you'll gain: Marketing Analytics, Responsible AI, Persona Development, A/B Testing