IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Systems Analysis, Technical Support and Services, Virtual Environment, Virtualization and Virtual Machines, System Configuration, Record Keeping, Configuration Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Network Security, Remote Access Systems, Disaster Recovery, OSI Models, General Networking, Network Administration, Network Troubleshooting, Computer Networking, Network Architecture, Network Infrastructure, Networking Hardware, Network Monitoring, TCP/IP, Virtual Private Networks (VPN), Network Protocols, Cybersecurity, Computer Security, Data Centers, Virtualization, Authentications
Intermediate · Specialization · 1 - 3 Months

LearnQuest
Skills you'll gain: Agentic Workflows, Generative AI Agents, Agentic systems, AI Workflows, AI Enablement, Responsible AI, Artificial Intelligence, LLM Application, AI Security, Technical Communication, Automation, AI Integrations, Risk Analysis, Business Workflow Analysis, Process Mapping, Business Writing, Business Priorities, Governance
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Email Automation, Site Reliability Engineering, AI Integrations, Business Process Automation, AI Workflows, Quality Monitoring, IT Automation, Quality Assurance, Automation, Model Optimization, Service Level, Document Management, Prompt Engineering, Debugging
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Operating System Administration, Information Technology Operations, Incident Management, Security Management, IT Automation, Security Controls, Systems Administration, System Support, Technical Support and Services, Endpoint Security, Data Security, General Networking, Network Troubleshooting, Knowledge of Apple Software, Wireless Networks, File Systems, File Management, Identity and Access Management, User Accounts, Authentications
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Jira (Software), Responsible AI, Agile Methodology, Issue Tracking, Agile Project Management, Software Quality Assurance, Business Workflow Analysis, Project Coordination, Continuous Improvement Process, Coordination, Workflow Management, Model Evaluation, AI Integrations, Test Case, AI Enablement, Verification And Validation, Automation, Generative AI, Agile Product Development, Dashboard
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Incident Response, Local Area Networks, System Support, Incident Management, Linux Commands, Network Monitoring, Information Technology Operations, User Provisioning, Dynamic Host Configuration Protocol (DHCP), Data Storage, Hardware Troubleshooting, Network Infrastructure, Security Controls, VPN Clients, Remote Access Systems, System Configuration, Linux, Mac OS, Email Security, Android (Operating System)
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Disaster Recovery, Microsoft Azure, Microsoft Copilot, System Monitoring, Cloud Security, Cloud Management, Systems Administration, Cloud Storage, Patch Management, Virtual Machines, Cyber Security Policies, File Management, Virtualization and Virtual Machines, Generative AI
Beginner · Course · 1 - 3 Months
Skills you'll gain: Contract Management, Performance Analysis, Legal Technology, Contract Review, Generative AI, Contract Compliance, Analysis, Workflow Management, Compliance Management, Document Management, Business Process Automation, AI Integrations, Vendor Management, Automation, Process Optimization, Continuous Improvement Process, Operational Efficiency
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Terraform, Git (Version Control System), Containerization, Incident Management, Site Reliability Engineering, Infrastructure as Code (IaC), Cloud-Native Computing, Version Control, Prometheus (Software), Grafana, Kubernetes, DevSecOps, Devops Tools, CI/CD, DevOps, Docker (Software), Microservices, Incident Response, Cloud Infrastructure, Multi-Cloud
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Computer Hardware, SQL, Hardware Architecture, General Networking, Database Design, Database Software, Hardware Troubleshooting, Networking Hardware, Database Theory, Databases, Database Management Systems, Computer Networking, Relational Databases, Network Support, Database Management, Network Protocols, Query Languages, Information Technology, Network Routers, Wireless Networks
Beginner · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: ESXi Installation, vSphere Networking and Storage, Virtual Networking, vCenter Server Management, Role-Based Access Control (RBAC), vCenter Server, VMware ESX Servers, iSCSI Configuration, Event Monitoring, Data Centers, Virtual Machines, Network Switches, Authorization (Computing), Virtualization, System Monitoring, Data Storage
Beginner · Course · 1 - 4 Weeks