IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Northwestern University
Skills you'll gain: Robotics, Engineering, Mechanics, Mathematical Modeling, Simulation and Simulation Software, Matlab, Computer Programming Tools, Physics, Angular
Intermediate · Course · 1 - 3 Months

University of Minnesota
Skills you'll gain: AI Personalization, Model Evaluation, Machine Learning Algorithms, Taxonomy, Decision Support Systems, Business Metrics, Applied Machine Learning, Machine Learning, Dimensionality Reduction, Performance Metric, Spreadsheet Software, Data Collection, Performance Measurement, Benchmarking, Data Validation, Exploratory Data Analysis, A/B Testing, Analysis, Predictive Analytics, Predictive Modeling
Intermediate · Specialization · 3 - 6 Months

University of Colorado System
Skills you'll gain: Workplace inclusivity, Diversity and Inclusion, Diversity Awareness, Cultural Diversity, Self-Awareness, Leadership, Interpersonal Communications, Emotional Intelligence, Active Listening, Communication, Empathy & Emotional Intelligence, Constructive Feedback, Culture
Beginner · Course · 1 - 4 Weeks

Berklee
Skills you'll gain: Music Theory, Music, Musical Composition, Instrumental Music, Music Performance
Mixed · Course · 1 - 3 Months

University of Illinois Urbana-Champaign
Skills you'll gain: Disabilities, Web Content Accessibility Guidelines, Education and Training, Adaptive Equipment, Hypertext Markup Language (HTML), Instructional Design, Visual Impairment Education, Law, Regulation, and Compliance, Microsoft Office, Advocacy
Beginner · Course · 1 - 3 Months

University of London
Skills you'll gain: Public History, Photography, Photo Editing, Media and Communications, World History, Storytelling, Case Studies, Ethical Standards And Conduct
Beginner · Course · 1 - 3 Months

Rutgers the State University of New Jersey
Skills you'll gain: Strategic Sourcing, Demand Planning, Procurement, Supplier Relationship Management, Supply Chain, Supply Chain Planning, Operational Efficiency, Customer Demand Planning, Supply Chain Management, Presentations, Operations, Logistics, Transportation Management, Forecasting, Inventory and Warehousing, Cost Reduction, Decision Making
Mixed · Course · 1 - 3 Months

Shanghai Jiao Tong University
Skills you'll gain: Language Learning, Cultural Sensitivity, Cultural Diversity, Culture, Vocabulary, Oral Comprehension, Grammar
Beginner · Course · 1 - 3 Months

University of California, Irvine
Skills you'll gain: Business Planning, Feasibility Studies, Entrepreneurship, Market Opportunities, Innovation, New Business Development, Business Strategies, Ideation, Business Process, Financial Analysis, Business Operations, Marketing
Mixed · Course · 1 - 4 Weeks

University of Geneva
Skills you'll gain: Autism Spectrum Disorders, Student Support and Services, Family Support, Special Education, Parent Communication, Individualized Education Programs (IEP), Working With Children, Speech Therapy, Child Development, Psychological Evaluations, Applied Behavior Analysis, Research, Group Therapy
Intermediate · Course · 1 - 3 Months

Macquarie University
Skills you'll gain: Data Ethics, Responsible AI, Computational Thinking, Design Thinking, Artificial Intelligence, Creativity, Ethical Standards And Conduct, Artificial Intelligence and Machine Learning (AI/ML), Data Literacy, Digital pedagogy, Data-Driven Decision-Making, Machine Learning, Data Quality, Computer Science, Computer Programming, Algorithms
Beginner · Course · 1 - 3 Months

Skills you'll gain: Call Center Experience, Interviewing Skills, De-escalation Techniques, Customer Relationship Building, Customer Complaint Resolution, Customer Service, Problem Solving, Conflict Management, Inbound Calls, Outbound Calls, Customer Support, Professionalism, LinkedIn, Communication
Beginner · Course · 1 - 4 Weeks