Skills you'll gain: Prompt Engineering, Customer Retention, Customer Acquisition Management, User Feedback, Responsible AI, Customer Service, Customer experience strategy (CX), Customer Success Management, Customer Engagement, Generative AI, Customer Support, Customer Analysis, AI Personalization, ChatGPT, Anthropic Claude, Artificial Intelligence, Business Process Automation, Data-Driven Decision-Making, Automation, Predictive Analytics

Skills you'll gain: Customer Engagement, Sales Training, Employee Retention, Sales Enablement, Sales Management, Innovation, Sales Strategy, Sales, Sales Development, Sales Territory Management, Stress Management, Team Building, Professional Networking, Technical Sales, Growth Strategies, Market Opportunities, Continuous Improvement Process, Constructive Feedback, Personalized Service, Resilience

Skills you'll gain: Conflict Management, Team Motivation, Intercultural Competence, Professional Networking, Organizational Leadership, Cultural Diversity, Cultural Sensitivity, Cross-Functional Team Leadership, Communication, Leadership, Team Management, Ethical Standards And Conduct, Decision Making

Skills you'll gain: Intellectual Property, Law, Regulation, and Compliance, Entrepreneurship, Business, Commercial Laws, Labor Law, Business Management, Contract Management, Staff Management, New Business Development, Organizational Structure, Corporate Tax

Skills you'll gain: Backlogs, Business Workflow Analysis, Issue Tracking, Project Controls, Project Performance, Root Cause Analysis, Performance Metric, Data-Driven Decision-Making, Automation, Process Analysis, Process Design, Performance Measurement, Automation Engineering

Skills you'll gain: Organizational Change, Organizational Structure, Change Management, Business Transformation, Business Strategy, Organizational Leadership, Political Sciences, Innovation, Strategic Decision-Making, Technology Strategies, Knowledge Transfer, Decision Making, Persona (User Experience)

Skills you'll gain: Generative AI Agents, Agentic systems, Game Design, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Video Game Development, Animation and Game Design, Generative AI, Game Theory, Design, Design and Product

Skills you'll gain: Project Controls, Team Leadership, Project Planning, Team Performance Management, Team Management, Team Building, Project Management, Project Management Life Cycle, Project Schedules, Performance Reporting, Leadership, Management Reporting, Communication Planning, Stakeholder Management, Communication

Skills you'll gain: Microsoft Word, Computer Literacy, Microsoft 365, Productivity Software, Writing, Business Writing, Document Management, Editing

Skills you'll gain: Diversity and Inclusion, Organizational Leadership, Data Storytelling, Leadership, Leadership Development, Leadership and Management, Strategic Leadership, Team Management, Performance Review, People Management, Team Building, Workplace inclusivity, User Experience Design, Systems Thinking, Design Reviews, Influencing, Recruitment, Design, Talent Recruitment, UI/UX Strategy

Skills you'll gain: Regulatory Requirements, Lending and Underwriting, Compliance Management, Mortgage Loans, Commercial Lending, Credit Risk, Risk Management, Consumer Lending, Quality Control, AI Enablement, Decision Making, Predictive Analytics, Machine Learning, Artificial Intelligence

Skills you'll gain: Sales Management, Sales Strategy, Sales Process, Sales, Business Planning, Business Strategy, Cross-Functional Collaboration, Customer Relationship Building, Key Performance Indicators (KPIs), Goal Setting