IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Rice University
Skills you'll gain: Medical Terminology, Medical History Documentation, Pulmonology, Cardiology, Electronic Medical Record System, Medical Records, Endocrinology, Human Musculoskeletal System, Orthopedics, Obstetrics And Gynecology, Neurology, Gynecology, Urology, Hematology, Anatomy, Immunology, Diagnostic Tests, Patient Treatment, Physiology, Communication
Beginner · Specialization · 3 - 6 Months

University of Michigan
Skills you'll gain: Finite Element Methods, Engineering Analysis, Numerical Analysis, Mathematical Modeling, Advanced Mathematics, C++ (Programming Language), Object Oriented Programming (OOP)
Intermediate · Course · 3 - 6 Months

Michigan State University
Skills you'll gain: Entrepreneurship, Market Opportunities, Lean Methodologies, Open Mindset, Growth Mindedness, New Business Development, Creative Thinking, Business Development, Personal Development, Self-Awareness, Business Modeling, Overcoming Obstacles, Business, Risk Management
Mixed · Course · 1 - 3 Months

Institute for the Future
Skills you'll gain: Forecasting, Innovation, Proactivity, Strategic Thinking, Creative Thinking, Optimism, Systems Thinking, Trend Analysis, Creativity, Professional Development, Leadership, Collaboration, Analysis, Emerging Technologies
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Process Mapping, Business Process Modeling, Business Analysis, Cloud-Native Computing, Identity and Access Management, Data Migration, Software Architecture, Stakeholder Analysis, Systems Design, Extract, Transform, Load, Systems Architecture, Stakeholder Management, Data Integration, Cybersecurity, Stakeholder Engagement, Release Management, Enterprise Architecture, Project Management, Software Testing, Information Technology
Beginner · Professional Certificate · 3 - 6 Months

Wesleyan University
Skills you'll gain: Storytelling, Writing and Editing, Content Creation, Journals, Writing, Organizational Skills, Editing, Personal Development, Self-Awareness, Overcoming Obstacles, Creativity, English Language, Detail Oriented
Beginner · Specialization · 3 - 6 Months

Duke University
Skills you'll gain: Electrical Power, Electric Power Systems, Energy and Utilities, Basic Electrical Systems, Market Dynamics, Operating Cost, Plant Operations and Management, Operational Efficiency, Environmental Regulations, Regulatory Compliance, Dispatching, Capacity Management
Beginner · Course · 1 - 4 Weeks

CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Customer Service, Empathy, Cross Selling, Call Center Experience, Transaction Processing, Upselling, Retail Sales, Retail Store Operations, Customer Complaint Resolution, Cash Register Operation, Problem Solving, Conflict Management, Customer Relationship Building, Customer Inquiries, Teamwork, Communication, Time Management
Beginner · Professional Certificate · 3 - 6 Months

Alberta Machine Intelligence Institute
Skills you'll gain: Supervised Learning, Data Preprocessing, Feature Engineering, Responsible AI, Machine Learning Algorithms, Data Ethics, Applied Machine Learning, Model Evaluation, Data Quality, Classification Algorithms, MLOps (Machine Learning Operations), Model Deployment, Jupyter, Data Validation, Machine Learning, Decision Tree Learning, Business Operations, Data Cleansing, Product Lifecycle Management, Project Management
Intermediate · Specialization · 3 - 6 Months

ESSEC Business School
Skills you'll gain: Negotiation, Active Listening, Communication, Conflict Management, Interpersonal Communications, Strategic Partnership, Relationship Building, Leadership, Value Propositions, Stakeholder Management, Decision Making, Organizational Skills
Beginner · Course · 1 - 3 Months

Skills you'll gain: Professional Networking, SAP Applications, Workforce Development, Company, Product, and Service Knowledge, Enterprise Resource Planning, Interviewing Skills, Goal Setting, Training Programs
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Data Storage, OSI Models, General Networking, Wireless Networks, Data Storage Technologies, Local Area Networks, Networking Hardware, Computer Networking, Network Architecture, Network Infrastructure, TCP/IP, Network Protocols, Microsoft Windows, Network Troubleshooting, Network Security, System Configuration, Wide Area Networks, Hardware Architecture, Command-Line Interface
Beginner · Course · 1 - 3 Months