Process improvement courses can help you learn techniques like Lean, Six Sigma, and root cause analysis, along with process mapping and performance metrics. You can build skills in identifying inefficiencies, implementing change, and fostering a culture of continuous improvement. Many courses introduce tools such as flowcharts, value stream mapping, and statistical software, which support the application of these skills in practical work, enabling you to streamline operations and enhance productivity.

CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Customer Service, Empathy, Transaction Processing, Cash Register Operation, Customer Complaint Resolution, Retail Store Operations, Problem Solving, Time Management, Conflict Management, Root Cause Analysis, Non-Verbal Communication, Communication
Beginner · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Customer Insights, Design Thinking, New Product Development, Customer experience strategy (CX), Customer experience improvement, Product Development, Consumer Behaviour, Business Research, User Research, Persona Development, Product Management, Market Research, Process Mapping, Case Studies, Product Strategy, Innovation, Needs Assessment
Beginner · Course · 1 - 3 Months

Skills you'll gain: Project Closure, Quality Management, Continuous Improvement Process, Project Risk Management, Cost Management, Backlogs, Quality Improvement, Project Planning, Risk Management, Milestones (Project Management), Communication Planning, Sprint Retrospectives, Agile Project Management, Scope Management, Stakeholder Management, Project Management Life Cycle, Project Documentation, Project Management, Agile Methodology, Change Management
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Goal Setting, Budgeting, Tax, Financial Planning, Cash Flow Forecasting, Financial Analysis, Credit Risk, Expense Management, Asset Management, Decision Making, Self-Awareness
Beginner · Course · 1 - 4 Weeks

University of Virginia
Skills you'll gain: Design Thinking, Innovation, Process Design, Business Modeling, Customer experience strategy (CX), Business Process, Business Strategy, New Product Development, Strategic Partnership, Customer Analysis, Value Propositions, Product Management, Resource Allocation, Lean Methodologies, Market Opportunities
Beginner · Course · 1 - 4 Weeks

Georgia Institute of Technology
Skills you'll gain: Structural Analysis, Engineering Design Process, Failure Analysis, Engineering Analysis, Civil Engineering, Engineering Calculations, Mechanical Engineering, Mechanics, Calculus
Intermediate · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Real-Time Operating Systems, Embedded Systems, Software Systems, Hardware Architecture, System Programming, Real Time Data, Operating Systems, Linux, OS Process Management, System Design and Implementation, System Requirements, Service Management, Service Design
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Web Design, Canva (Software), Responsive Web Design, Web Content, Usability, Social Media, Graphic Design, Design Elements And Principles, Business
Beginner · Guided Project · Less Than 2 Hours
University of Pennsylvania
Skills you'll gain: Influencing, Relationship Building, Professional Networking, Persuasive Communication, Leadership, Organizational Effectiveness, Initiative and Leadership, Organizational Structure, Business Ethics, Collaboration, Stakeholder Analysis, Decision Making, Social Network Analysis, Self-Awareness
Beginner · Course · 1 - 4 Weeks
IE Business School
Skills you'll gain: Production Planning, Advertising Campaigns, Advertising, Brand Strategy, Marketing Design, Branding, Creative Design, Proposal Development, Storytelling, Production Process, Marketing Communications, Photography, Presentations, Brainstorming, Campaign Management, Creativity, Value Propositions, Target Audience
Beginner · Course · 1 - 3 Months

University of Alberta
Skills you'll gain: Software Architecture, Unified Modeling Language, Software Design, Product Family Engineering, Software Systems, Software Development, Software Documentation, Software Design Patterns, Middleware, Maintainability, Application Deployment, Scalability, Databases
Intermediate · Course · 1 - 4 Weeks

Hebrew University of Jerusalem
Skills you'll gain: Computer Science, Computer Engineering, Computer Architecture, Computer Programming, System Programming, Virtual Machines, Operating Systems, Software Architecture, Algorithms, Software Design, Program Development, Object Oriented Programming (OOP), Data Structures, Computer Graphic Techniques
Mixed · Course · 1 - 3 Months