Skills you'll gain: Prompt Engineering, Generative AI Agents, Generative AI, ChatGPT, Self Service Technologies, Customer Service, Customer Support, Customer Communications Management, Personalized Service, Customer Engagement, AI Enablement, AI Workflows, Customer experience improvement, Customer and Client Support, Microsoft Copilot, Customer Insights, Artificial Intelligence, Customer Relationship Management, Automation, Natural Language Processing

Skills you'll gain: Talent Pipelining, Prompt Engineering, Talent Acquisition, Performance Management, Smart Goals, Google Gemini, Time Management, Interviewing Skills, Responsible AI, Culture Transformation, Workforce Planning, Generative AI, ChatGPT, Employee Onboarding, Recruitment, Employee Engagement, Key Performance Indicators (KPIs), Prompt Engineering Tools, Leadership, Data-Driven Decision-Making

Skills you'll gain: Strategic Sourcing, Supplier Management, Procurement, Supplier Relationship Management, Supplier Performance Management, Negotiation, Vendor Management, Contract Negotiation, Request For Quotation (RFQ), Case Studies, Stakeholder Management, Contract Management, Purchasing, Market Analysis, Request for Proposal, Competitive Analysis, Risk Management, Supply Chain Management, Supply Management, Business Ethics

Skills you'll gain: Conflict Management, Team Motivation, Intercultural Competence, Professional Networking, Organizational Leadership, Cultural Diversity, Cultural Sensitivity, Cross-Functional Team Leadership, Communication, Leadership, Team Management, Ethical Standards And Conduct, Decision Making

Skills you'll gain: Social Media, Social Media Strategy, Social Media Marketing, Social Media Management, Professional Networking, LinkedIn, digital literacy, Ethical Standards And Conduct, Facebook, Instagram, Digital Media Strategy, Media and Communications, Professional Development, Safety and Security, Digital Marketing, Cybersecurity, Information Privacy, Content Creation, Digital Communications, Communication

Skills you'll gain: Technology Strategies, IT Management, Operational Efficiency, Contract Management, Information Technology, Business Transformation, Digital Transformation, Enterprise Architecture, Risk Management, Governance, Operational Analysis, Service Management, Technology Solutions, Business Strategy, Compliance Management, Service Design, Strategic Planning

Skills you'll gain: Adobe Illustrator, Adobe Creative Cloud, Graphic Design, Graphic and Visual Design, Adobe Photoshop, Graphic and Visual Design Software, User Interface (UI), Computer Graphics, Document Management, Design Elements And Principles, Typography, Web Content, Productivity Software, Scalability

Skills you'll gain: Prompt Patterns, AI Enablement

Skills you'll gain: Supply Chain, Supply Chain Management, Logistics Management, Logistics, Transportation Operations, Procurement, Inventory and Warehousing, Warehouse Management, Manufacturing Operations

Skills you'll gain: TCP/IP, Network Protocols, Network Infrastructure, Network Security, OSI Models, Network Architecture, Routing Protocols, Wireless Networks, Computer Networking, Network Routing, Network Performance Management, Application Security, Network Model, Software-Defined Networking, Computer Security Awareness Training

Skills you'll gain: Amazon Bedrock, Model Evaluation, Data Preprocessing