Skills you'll gain: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Client Services, Hospitality, Friendliness, Professionalism, Teamwork, Composure, Coordination, Customer experience improvement, Collaboration, Personalized Service, Customer Relationship Building, Communication, Empathy, Active Listening

Skills you'll gain: Team Building, Team Management, Cognitive flexibility, Creativity, Team Leadership, Innovation, Collaboration, Open Mindset, Employee Engagement, Internal Communications, Adaptability

Skills you'll gain: Microsoft Azure, Virtual Machines, Cloud Applications, Cloud Development, Application Deployment, Redis, Active Directory, Cloud Computing, Serverless Computing, Application Performance Management, Cloud Storage, NoSQL, Key Management, Cloud Security, Scalability

Skills you'll gain: Facebook, Web Analytics, Social Media Marketing, Customer Analysis, User Accounts, Social Media, E-Commerce

Skills you'll gain: Resource Allocation, Customer Analysis, Marketing Channel, Marketing Effectiveness, Data Modeling, Sales Strategy, Web Analytics, Big Data, Business Strategy, Marketing Strategies, Cross-Channel Marketing, Marketing Analytics, Data Management

Skills you'll gain: Selenium (Software), Test Script Development, Test Automation, Browser Compatibility, Java Programming, Software Testing, Javascript, Eclipse (Software), Apache Maven, Development Environment, Object Oriented Programming (OOP), Cascading Style Sheets (CSS), Hypertext Markup Language (HTML), Software Installation, System Configuration

Skills you'll gain: NoSQL, MongoDB, Distributed Computing, Database Systems, Scalability, Big Data, Databases, Software Architecture, Data Processing, Data Storage Technologies, Data Modeling, Relational Databases, Unstructured Data, Graph Theory

Skills you'll gain: API Gateway, Cloud API, Cloud Deployment, Restful API, Google Cloud Platform, Cloud Applications, JavaScript Frameworks, Proxy Servers, Operational Databases, Javascript, Performance Tuning

Skills you'll gain: Post-Production, Adobe Premiere, Video Editing, Photo/Video Production and Technology, Videography, Digital pedagogy, Video Production, Storyboarding, Course Development, Developing Training Materials, Case Studies, Cinematography, Media Production, Photography, Storytelling, Content Creation, Multimedia, Artificial Intelligence

Skills you'll gain: Data Persistence, Retrieval-Augmented Generation, LLM Application, OpenAI API, Full-Stack Web Development, Restful API, Development Environment, Vector Databases, Embeddings, Application Deployment, JSON, Data Integration

Skills you'll gain: Test Tools, Test Automation, Test Planning, Scripting, Test Script Development, Continuous Integration, CI/CD, Software Testing, Regression Testing, Software Technical Review, Test Case, Continuous Delivery, Maintainability, Automation, Software Quality (SQA/SQC)

Skills you'll gain: Email Security, Web Analytics and SEO, Apache, Public Key Infrastructure, User Accounts, Control Panels, Data Security, Encryption, Web Servers, PHP (Scripting Language), System Configuration, Performance Tuning, Server Administration