IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: User Feedback, Stakeholder Communications, Surveys, Stakeholder Management, Performance Metric, Project Management Software, Change Management, Communication, Organizational Change, Business Metrics, Data-Driven Decision-Making, Agile Project Management, Communication Strategies, Data Analysis, Case Studies
Beginner · Course · 1 - 4 Weeks
O.P. Jindal Global University
Skills you'll gain: Diplomacy, Intelligence Collection and Analysis, Survey Creation, Risk Mitigation, Quantitative Research, Qualitative Research, Environmental Laws, Sampling (Statistics), Political Sciences, Economic Development, International Relations, Cybersecurity, Immigration Law, Public Safety and National Security, Socioeconomics, Governance, Ancient History, Climate Change Adaptation, Social Sciences, Security Strategy
Earn a degree
Degree · 1 - 4 Years
Skills you'll gain: Data Loss Prevention, AI Security, Responsible AI, Information Privacy, Security Controls, Personally Identifiable Information, Threat Modeling, Data Security, Security Awareness, Incident Response, Cyber Security Policies, Governance, Risk Management Framework, Identity and Access Management, Data Governance, Generative AI
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Project Documentation, Strategic Communication, Procedure Development, Constructive Feedback, Business Communication, Process Improvement, Operational Efficiency, Discussion Facilitation, Continuous Improvement Process, Change Management
Beginner · Course · 1 - 4 Weeks

Illinois Institute of Technology
Skills you'll gain: Industrial and Organizational Psychology, Infrastructure As A Service (IaaS), Data Storytelling, Cloud-Native Computing, Serverless Computing, Javascript and jQuery, Network Troubleshooting, Database Management Systems, Time Series Analysis and Forecasting, Open Source Technology, Project Scoping, Networking Hardware, Virtualization, Unified Modeling Language, Cybersecurity, Cloud Security, Computer Hardware, Design Thinking, Team Oriented, DevSecOps
Earn a degree
Degree · 1 - 4 Years