IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Cape Town
Skills you'll gain: Biostatistics, Statistical Methods, Statistical Hypothesis Testing, Diagnostic Tests, Clinical Research, Statistical Analysis, Quantitative Research, Statistics, Descriptive Statistics, Statistical Inference, Data Collection, Probability
Beginner · Course · 1 - 3 Months
Tecnológico de Monterrey
Skills you'll gain: Social Media Strategy, Social Media, Social Media Marketing, Performance Measurement, Social Media Campaigns, Smart Goals, Media Strategy, Content Marketing, Collaborative Software, Marketing, Marketing Strategies, Social Media Management, Active Listening, Key Performance Indicators (KPIs), Drive Engagement, Social Network Analysis, LinkedIn, Facebook, B2B Sales, Digital Media Strategy
Intermediate · Specialization · 3 - 6 Months

LearnQuest
Skills you'll gain: Penetration Testing, Metasploit, Safety Culture, Cyber Threat Hunting, Cyber Threat Intelligence, Cyber Security Assessment, Cybersecurity, Threat Detection, Generative AI, Security Testing, Vulnerability Scanning, Anomaly Detection, Data Security, Security Strategy, Network Security, Security Software, Change Management, Machine Learning Methods, Ethical Standards And Conduct, Data Visualization
Beginner · Specialization · 1 - 3 Months
University of Pennsylvania
Skills you'll gain: Goal Setting, Empathy & Emotional Intelligence, Emotional Intelligence, Smart Goals, Personal Development, Overcoming Obstacles, Productivity, Positive Behavior Support, Optimism, Self-Awareness, Self-Motivation, Growth Mindedness, Cognitive flexibility, Psychology, Creativity, Curiosity
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Data Analysis Expressions (DAX), Customer Insights, Power BI, Dashboard, Data Modeling, Data Transformation, Data Import/Export, Interactive Data Visualization, Business Intelligence, Time Series Analysis and Forecasting, Data Visualization Software, Data Cleansing, Trend Analysis
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Digital Assets, Asset Management, Metadata Management, Cloud Deployment, Content Management, Workflow Management, Data Management, Information Management, Digital Content, Data Architecture, Information Architecture, Brand Management, Technical Services, Enterprise Architecture, Software As A Service, Benchmarking, Vendor Management, Scalability
Beginner · Course · 1 - 3 Months

The University of Sydney
Skills you'll gain: Design Thinking, Human Centered Design, Innovation, Service Design, Prototyping, Ideation, Product Development, Design, Case Studies, User Feedback
Beginner · Course · 1 - 3 Months

Skills you'll gain: Information Privacy, General Data Protection Regulation (GDPR), Security Requirements Analysis, Personally Identifiable Information, Incident Response, Compliance Management, Data Security, Regulation and Legal Compliance, Encryption, Data Management, Personal Attributes
Beginner · Course · 1 - 3 Months

Skills you'll gain: Generative AI, Retrieval-Augmented Generation, Large Language Modeling, Generative Adversarial Networks (GANs), Responsible AI, Embeddings, Data Synthesis, SAS (Software), Text Mining, Natural Language Processing
Beginner · Course · 1 - 3 Months

Skills you'll gain: Cyber Security Strategy, Endpoint Security, Zero Trust Network Access, Cybersecurity, Cyber Governance, Cyber Attacks, Incident Response, Incident Management, Cyber Security Policies, Security Management, Identity and Access Management, Disaster Recovery, Cyber Risk, AI Security, Data Security, Cyber Threat Hunting, Business Continuity Planning, Enterprise Security, Security Controls, Security Awareness
Intermediate · Course · 3 - 6 Months

Skills you'll gain: AWS Identity and Access Management (IAM), Amazon Web Services, Identity and Access Management, Amazon Elastic Compute Cloud, Cloud Computing Architecture, Cloud Computing, Network Security, Virtual Networking, Network Architecture, Cloud Infrastructure, Authentications, Virtual Private Networks (VPN), Multi-Factor Authentication, Cloud Security, Load Balancing, Containerization, Scalability
Intermediate · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Bioinformatics, Data Science, Molecular Biology, Data Analysis, Computer Science, Statistical Analysis, Computational Thinking, Biostatistics, Statistics, Software Engineering, Algorithms, Biology
Mixed · Course · 1 - 4 Weeks