IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Whizlabs
Skills you'll gain: Role-Based Access Control (RBAC), Azure Active Directory, Authentications, Identity and Access Management, User Provisioning, Microsoft Azure, Multi-Factor Authentication, Authorization (Computing), Single Sign-On (SSO), User Accounts, Security Controls, Proxy Servers
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Change Management, Organizational Change, Employee Training, Google Workspace, Training and Development, Communication Planning, Organizational Effectiveness, Process Development, Needs Assessment, Stakeholder Engagement, Stakeholder Communications
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Team Leadership, Virtual Teams, Delegation Skills, Leadership and Management, Employee Training, Professional Development, Leadership, Project Management, Key Performance Indicators (KPIs), Business Metrics
Intermediate · Course · 1 - 4 Weeks

University of Leeds
Skills you'll gain: Resource Allocation, Operations Research, Production Planning, Graph Theory, Data-Driven Decision-Making, Decision Making, Mathematical Modeling, Process Optimization, Network Planning And Design, Complex Problem Solving, Computational Logic, Algorithms, Linear Algebra, Cryptography
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Network Troubleshooting, OSI Models, Wireless Networks, Network Security, Network Protocols, TCP/IP, Network Infrastructure, Computer Networking, Network Routing, Network Routers, Network Monitoring, Cloud Computing, Command-Line Interface, Firewall, Network Performance Management, Network Switches
Intermediate · Course · 3 - 6 Months

Vanderbilt University
Skills you'll gain: Large Language Modeling, Responsible AI, Decision Making, Team Management, Resource Allocation, Generative AI, Qualitative Research, Prompt Engineering, Analysis, Communication, Project Management, Data Ethics, Data-Driven Decision-Making, Data Storytelling, Data Visualization
Beginner · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Google Workspace, Collaborative Software, Internal Communications, Productivity Software, Communication, File Management
Beginner · Course · 1 - 3 Months

Skills you'll gain: Data Quality, Responsible AI, Data Cleansing, Generative AI, Data Preprocessing, Data Validation, Automation, Data Transformation, Tensorflow, OpenAI, Artificial Intelligence, Alteryx
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Financial Modeling, Entrepreneurial Finance, Business Valuation, Private Equity, Business Modeling, Entrepreneurship, Investment Banking, Financial Analysis, Finance, Financial Forecasting, Return On Investment, Financial Management, Balance Sheet, Financial Statements, Income Statement, Cash Flows, Excel Formulas, Microsoft Excel
Mixed · Course · 1 - 3 Months

Scrimba
Skills you'll gain: Unit Testing, Test Case, Test Driven Development (TDD), Debugging, Software Testing, Development Testing, Test Automation, Test Tools, Quality Assurance
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Storytelling, Presentations, Microsoft PowerPoint, Business Communication, Public Speaking, Verbal Communication Skills, Sales Presentations, Persuasive Communication, Drive Engagement, Target Audience
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Scaled Agile Framework, Kanban Principles, Team Oriented, User Story, Team Building, Continuous Improvement Process
Intermediate · Course · 1 - 3 Months