IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of London
Skills you'll gain: Digital pedagogy, Education Software and Technology, Technology Strategies, digital literacy, End User Training and Support, Technical Support, Digital Transformation, Innovation
Beginner · Course · 1 - 3 Months
Google Cloud
Skills you'll gain: User Provisioning, Data Governance, Google Workspace, Data Loss Prevention, Gmail, User Accounts, Google Gemini, Information Management, Email Security, Data Management, Data Security, Document Management, Identity and Access Management, Mobile Security, Records Management, Data Storage, Security Management, Cloud Security, Group Policy, Technical Support
Beginner · Professional Certificate · 1 - 4 Weeks

Deep Teaching Solutions
Skills you'll gain: Learning Strategies, Time Management, Willingness To Learn, Productivity, Growth Mindedness, Mental Concentration, Creativity, Self-Discipline, Cognitive flexibility, Stress Management, Adaptability
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Program Development, Programming Principles, Python Programming, Computer Programming, Computational Thinking, Problem Management, Data Structures, Integrated Development Environments, Debugging, Development Environment
Beginner · Course · 1 - 3 Months

Multiple educators
Skills you'll gain: Unsupervised Learning, Supervised Learning, Transfer Learning, Machine Learning, Jupyter, Applied Machine Learning, Data Ethics, Decision Tree Learning, Model Evaluation, Tensorflow, Scikit Learn (Machine Learning Library), NumPy, Predictive Modeling, Deep Learning, Artificial Intelligence, Classification Algorithms, Reinforcement Learning, Random Forest Algorithm, Feature Engineering, Data Preprocessing
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Prompt Engineering, Prompt Patterns, ChatGPT, Generative AI, Responsible AI, IBM Cloud, AI Workflows, No-Code Development, Machine Learning Software, Natural Language Processing, Machine Learning, Artificial Intelligence, Self Service Technologies, Application Deployment, Prototyping, Artificial Intelligence and Machine Learning (AI/ML), Robotics, AI Enablement, Deep Learning, Data Science
Beginner · Specialization · 3 - 6 Months

DeepLearning.AI
Skills you'll gain: Deep Learning, Artificial Neural Networks, Convolutional Neural Networks, Applied Machine Learning, Supervised Learning, Recurrent Neural Networks (RNNs), Python Programming, Linear Algebra, Calculus
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Mainframe Computing, COBOL (Programming Language), Software Development Life Cycle, z/OS, Unit Testing, Systems Analysis, Job Control Language (JCL), IBM DB2, Systems Development, Debugging, Pseudocode, Virtualization, Agile Methodology, Software Development, Test Driven Development (TDD), Report Writing, Relational Databases, Software Testing, Technical Support, File I/O
Intermediate · Professional Certificate · 3 - 6 Months

Skills you'll gain: Data Storytelling, Process Mapping, Process Analysis, Business Analysis, Data Presentation, Business Process Improvement, Interactive Data Visualization, Feasibility Studies, Data Visualization, Systems Analysis, Stakeholder Analysis, Process Optimization, Requirements Management, Systems Design, Stakeholder Engagement, Information Technology, Release Management, Business Process Modeling, Database Management, Agile Methodology
Beginner · Professional Certificate · 3 - 6 Months

Cisco Learning and Certifications
Skills you'll gain: OSI Models, Network Security, Network Protocols, Network Performance Management, Network Architecture, Network Monitoring, Role-Based Access Control (RBAC), Network Troubleshooting, Network Administration, Computer Networking, TCP/IP, Network Planning And Design, Cybersecurity, Routing Protocols, Firewall, Network Routing, Network Analysis, IT Infrastructure, Cloud Computing, Automation
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Cloud Infrastructure, Identity and Access Management, Kubernetes, Google Cloud Platform, Prompt Engineering, Application Deployment, Cloud Storage, Containerization, Infrastructure As A Service (IaaS), Cloud Deployment, Cloud Computing, CI/CD, Cloud-Native Computing, Terraform, Cloud Applications, Cloud Computing Architecture, Cloud Security, Cloud Management, Cloud Services, Network Planning And Design
Intermediate · Professional Certificate · 3 - 6 Months

Skills you'll gain: Service Management, Information Technology Infrastructure Library, Customer experience improvement, IT Service Management, Service Improvement, Change Control, IT Management, Technical Management, Security Management, Technical Services, Enterprise Architecture, Continuous Improvement Process, Service Design, Managed Services, Agile Methodology, Governance, Risk Management Framework, Quality Improvement, Organizational Structure, Strategic Partnership
Beginner · Specialization · 3 - 6 Months