IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Emory University
Skills you'll gain: Emergency Response, Crisis Intervention, Hazard Communication (HazCom), Media and Communications, Interpersonal Communications, Persuasive Communication, Risk Management, Public Health and Disease Prevention, Public Health, Health Policy, Patient Education And Counseling, Cultural Sensitivity
Intermediate · Course · 1 - 4 Weeks

The University of Sydney
Skills you'll gain: Blockchain, Distributed Computing, Security Engineering, Network Security, Scalability, Cryptography, Data Integrity, Transaction Processing, Algorithms
Beginner · Course · 1 - 3 Months

Illinois Tech
Skills you'll gain: Database Design, Relational Databases, Database Systems, Database Management, Database Theory, Databases, Database Development, SQL, Database Management Systems, MySQL, Transaction Processing, Stored Procedure, Database Architecture and Administration, Data Modeling, Unified Modeling Language, Data Access, Data Integrity, Data Dictionary, Query Languages, Application Development
Build toward a degree
Beginner · Specialization · 3 - 6 Months

The Hong Kong University of Science and Technology
Skills you'll gain: White-Box Testing, Acceptance Testing, Software Development Methodologies, Configuration Management, Debugging, Software Development Life Cycle, Software Testing, Software Development, Software Engineering, Unified Modeling Language, System Testing, Integration Testing, User Acceptance Testing (UAT), Unit Testing, Secure Coding, Test Case, Requirements Analysis, Waterfall Methodology, Agile Methodology, Project Management
Intermediate · Course · 1 - 3 Months

Rutgers the State University of New Jersey
Skills you'll gain: Logistics, Logistics Management, Warehouse Management, Supply Chain Management, Supply Chain, Transportation Management, Supply Chain Systems, Inventory and Warehousing, Order Fulfillment, Relationship Management, Supplier Relationship Management, Cash Flows, Complex Problem Solving
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Employee Surveys, Data Collection, Business Research, Data Analysis, User Feedback, Market Research, Business Software, Data Presentation
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: API Testing, JSON, Test Automation, JUnit, Test Script Development, Restful API, Software Testing, Test Case, Integration Testing, Functional Testing
Beginner · Guided Project · Less Than 2 Hours

University of Colorado Boulder
Skills you'll gain: Global Marketing, Export Control, International Finance, Mergers & Acquisitions, Risk Management, Business Development, Market Analysis, Franchising, Target Market, Cultural Sensitivity, Business Strategy, Intellectual Property
Beginner · Course · 1 - 3 Months

Skills you'll gain: Agile Project Management, Agile Methodology, Scaled Agile Framework, Kanban Principles, Waterfall Methodology, Lean Methodologies
Beginner · Course · 1 - 4 Weeks

Siemens
Skills you'll gain: Safety Standards, Robotics, Electrical Safety, Mechanical Design, Automation, Control Systems, Manufacturing and Production, Performance Testing, Human Machine Interfaces, Computer Programming, Programming Principles
Beginner · Course · 1 - 4 Weeks

Dartmouth College
Skills you'll gain: C (Programming Language), Programming Principles, Embedded Systems, Program Development, Computer Engineering, Algorithms, Data Structures, Computer Programming, Debugging
Beginner · Course · 1 - 3 Months

Microsoft
Skills you'll gain: Microsoft Copilot, Microsoft 365, Sales Enablement, Marketing Automation, Customer experience improvement, Generative AI, Business Process Automation, AI Security, Customer Service, Business Metrics, AI Enablement, Return On Investment, Automation, Customer Retention, Critical Thinking
Beginner · Course · 1 - 4 Weeks