IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Coursera
Skills you'll gain: Marketing Planning, Business Planning, Microsoft Teams, Microsoft 365, Productivity Software, Project Management Software, Timelines, Project Planning, Collaborative Software, Prioritization, Project Management, Team Management
Beginner · Guided Project · Less Than 2 Hours

The State University of New York
Skills you'll gain: Bioinformatics, Big Data, Analytics, Data Mining, Health Informatics, Biomedical Technology, R Programming, Predictive Modeling, Statistical Analysis, Molecular Biology, Feature Engineering, Data Preprocessing, Classification Algorithms
Advanced · Course · 1 - 3 Months

University of Colorado System
Skills you'll gain: Requirements Analysis, User Requirements Documents, Software Development Methodologies, Requirements Elicitation, Agile Methodology, Functional Requirement, Software Design Documents, System Requirements, Software Development Life Cycle, Verification And Validation, Technical Communication
Beginner · Course · 1 - 4 Weeks

University of California, Irvine
Skills you'll gain: Test Planning, Embedded Systems, User Requirements Documents, Functional Requirement, Systems Design, Requirements Analysis, System Design and Implementation, Software Design, Prototyping, Technical Design, Computer Hardware, Python Programming
Mixed · Course · 1 - 3 Months

Columbia University
Skills you'll gain: Image Quality, Image Analysis, Computer Vision, Photography, Color Theory, Computer Graphics, Digital Signal Processing, Semiconductors, Algorithms
Beginner · Course · 1 - 3 Months

University of California San Diego
Skills you'll gain: Bioinformatics, Markov Model, Molecular Biology, Machine Learning Methods, Computational Thinking, Algorithms, Data Structures
Intermediate · Course · 1 - 3 Months

University of California, Davis
Skills you'll gain: Oral Comprehension, English Language, Vocabulary, Grammar, Literacy, Verbal Communication Skills, Language Learning
Beginner · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: Environmental Monitoring, Environmental Regulations, Environmental Laws, Environment, Environmental Science, Geospatial Information and Technology, Robotics, Ethical Standards And Conduct, Research, Data Analysis Software, Critical Thinking
Beginner · Course · 1 - 4 Weeks

Alfaisal University | KLD
Skills you'll gain: Business Management, Leadership and Management, Business Administration, People Management, Performance Management, Organizational Structure, Organizational Effectiveness, Goal Setting, Administrative Support, Leadership, Human Resources
Beginner · Course · 1 - 4 Weeks

University of Glasgow
Skills you'll gain: Business Writing, Business Correspondence, Writing, Business Communication, Writing and Editing, Organizational Structure, Vocabulary, Business Reporting, Grammar, Concision, Target Audience, Editing, Press Releases
Intermediate · Course · 1 - 3 Months

Palo Alto Networks
Skills you'll gain: Cyber Operations, Cyber Threat Intelligence, Endpoint Security, Security Information and Event Management (SIEM), Security Management, Continuous Monitoring, Threat Detection, Threat Management, Enterprise Security, Incident Response, Automation, Artificial Intelligence and Machine Learning (AI/ML)
Intermediate · Course · 1 - 3 Months

Goodwill Industries International
Skills you'll gain: digital literacy, Computer Literacy, Disabilities, Web Content Accessibility Guidelines, Diversity Awareness, Digital Communications, Community Development, Community Outreach, End User Training and Support, Advocacy, Telecommunications, Ethical Standards And Conduct, Data Access, Requirements Analysis
Beginner · Course · 1 - 4 Weeks