Public relations courses can help you learn media relations, crisis communication, brand management, and strategic messaging. You can build skills in audience analysis, content creation, and effective storytelling. Many courses introduce tools like press release software, social media management platforms, and analytics tools, that support measuring campaign success and engaging with diverse audiences.

Skills you'll gain: Customer Relationship Management (CRM) Software, Customer Relationship Management, Customer experience strategy (CX), Customer Success Management, Customer Acquisition Management, Customer Analysis, Customer Data Management, Brand Loyalty, Customer Retention, Customer Relationship Building, Customer Engagement, Organizational Strategy, Marketing Automation, Case Studies, Value Propositions, Market Analysis, Portfolio Management, Analysis, Business Strategy, Competitive Analysis
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Public Key Infrastructure, Cryptography, Key Management, Encryption, Windows Servers, Infrastructure Security, Active Directory, Network Infrastructure, Authentications, Cybersecurity, System Configuration, Configuration Management, Data Integrity
Intermediate · Course · 1 - 3 Months

Ball State University
Skills you'll gain: Cryptography, Application Security, Encryption, Authentications, Cybersecurity, Data Encryption Standard, Advanced Encryption Standard (AES), Email Security, Network Security, Information Systems Security, Key Management, Application Development, Public Key Infrastructure, Data Integrity
Build toward a degree
Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: Social Media Management, Social Media, Social Media Marketing, Account Management
Beginner · Guided Project · Less Than 2 Hours

University of Colorado Boulder
Skills you'll gain: Social Media Strategy, Social Media Content, Social Media Marketing, Strategic Communication, Paid media, Content Strategy, Digital Media Strategy, Earned Media, Owned Media, Brand Strategy, Content Performance Analysis, Content Creation, Shared Media, Customer Relationship Building, Customer Engagement, Target Audience, Brand Management, Aesthetics
Intermediate · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Customer Success Management, Customer Data Management, Customer Relationship Management, Customer Engagement, Consultative Approaches, Customer Retention, Market Analysis, Customer experience strategy (CX), Organizational Structure, Business Relationship Management, Business Solutions, Business Technologies, Active Listening, Technology Solutions, Communication, Presentations
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Cloud Infrastructure, Digital Transformation, Cloud Services, Cloud Computing, Public Cloud, Business Transformation, Infrastructure As A Service (IaaS), Hybrid Cloud Computing, Technology Strategies, Software As A Service, Cloud Security, Operating Expense, Capital Expenditure
Beginner · Course · 1 - 3 Months

Banco Interamericano de Desarrollo
Skills you'll gain: Health Policy, Health Equity, Health Systems, Health Care, Public Health, Governance, Prioritization, Policy Analysis, Stakeholder Engagement, Cost Benefit Analysis, Price Negotiation, Resource Allocation, Ethical Standards And Conduct, Decision Making, Market Dynamics
Beginner · Course · 1 - 3 Months

Northeastern University
Skills you'll gain: Data Storytelling, Exploratory Data Analysis, Data Visualization, Data Visualization Software, Data Presentation, Interactive Data Visualization, Infographics, Tableau Software, Dashboard, Data Analysis, Data-Driven Decision-Making, Data Ethics, Trend Analysis, Business Analytics, Peer Review
Beginner · Course · 1 - 4 Weeks

SkillsBooster Academy
Skills you'll gain: Prompt Engineering, AI Personalization, Content Creation, Campaign Management, Keyword Research, Marketing, Generative AI Agents, Email Marketing, Digital Marketing, Search Engine Optimization, Artificial Intelligence and Machine Learning (AI/ML), Business Marketing, Content Marketing, ChatGPT, Social Media Marketing, Business Process Automation, Automation, Market Trend, Business, Business Management
Beginner · Course · 1 - 3 Months

Skills you'll gain: Social Justice, Ancient History, Anthropology, Social Studies, European History, Cultural Diversity, World History, Sociology, International Relations, Political Sciences
Beginner · Course · 1 - 3 Months

Skills you'll gain: Content Performance Analysis, Target Audience, Facebook, Driving engagement, Social Media Marketing, Customer Insights, Social Media, Social Media Management, Advertising, Marketing, Content Marketing, Performance Analysis, Content Creation, Digital Marketing, Performance Metric
Intermediate · Guided Project · Less Than 2 Hours