IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Colorado System
Skills you'll gain: Curriculum Development, Education and Training, Workplace inclusivity, Advocacy, School Counseling, Student Support and Services, Diversity Awareness, Diversity Equity and Inclusion Initiatives, Lifelong Learning, Cultural Responsiveness, Social Justice, Community Development
Beginner · Course · 1 - 3 Months

Lund University
Skills you'll gain: Engineering, Scientific, and Technical Instruments, Radiation Therapy, Medical Equipment, Materials science, Semiconductors, electromagnetics, Physics, Emerging Technologies, Laboratory Equipment, Electrical Engineering, Simulation and Simulation Software
Intermediate · Course · 1 - 3 Months

Berklee
Skills you'll gain: Entrepreneurship, Creativity, Team Building, Creative Thinking, Presentations, Innovation, Self-Starter, Brand Strategy, Open Mindset, Collaboration, Product Development, Visionary, Curiosity, Professional Networking, Problem Solving
Beginner · Course · 1 - 4 Weeks

Alfaisal University | KLD
Skills you'll gain: Customer Service, Customer Relationship Building, Customer and Client Support, Customer Complaint Resolution, Customer Retention, Business Planning, Company, Product, and Service Knowledge, Communication, Ethical Standards And Conduct
Beginner · Course · 1 - 4 Weeks
University of London
Skills you'll gain: Computer Science, Computer Systems, Web Applications, Computer Literacy, Network Security, Computer Networking, Computational Thinking, Debugging, Web Design and Development, Cybersecurity, Problem Management, Software Architecture, Data Storage
Beginner · Course · 1 - 4 Weeks

Universiteit Leiden
Skills you'll gain: Policy Analysis, Public Policies, Economics, Policy, and Social Studies, Policy Development, Environmental Policy, Program Evaluation, Governance, Immigration Law, Research Methodologies
Intermediate · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Patient Education And Counseling, Radiation Therapy, Diagnostic Tests, Oncology, Pain Management, Preventative Care, Pathology, Urology, Patient Treatment, Treatment Planning, Surgery, Care Management, Clinical Trials, Risk Analysis, Pharmacotherapy, Medical Imaging
Beginner · Course · 1 - 3 Months

Skills you'll gain: ChatGPT, OpenAI API, LLM Application, Prompt Engineering, Customer Service, Customer Support, Application Programming Interface (API), User Flows, Test Case, Python Programming, Development Environment, Debugging
Intermediate · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: Excel Macros, Microsoft Excel, Data Analysis Expressions (DAX), Excel Formulas, Visual Basic (Programming Language), Productivity Software, Data Transformation, Debugging, Spreadsheet Software, Data Cleansing, Automation, Strategic Decision-Making, Programming Principles
Beginner · Course · 1 - 4 Weeks

Universidad Nacional Autónoma de México
Skills you'll gain: Education Software and Technology, Organizational Skills, End User Training and Support, Interactive Design, Digital pedagogy, Content Management, Quality Assurance
Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Data Quality, Data Management, Technical Communication, Data Analysis, Data-Driven Decision-Making, Statistical Analysis, Data Science, Statistical Machine Learning, Statistical Inference, Statistics, A/B Testing, Statistical Modeling
Mixed · Course · 1 - 4 Weeks

Universidad Nacional Autónoma de México
Skills you'll gain: Music Theory, Music, Post-Production, Open Source Technology, Media Production, Musical Composition, Music History, Aesthetics, Collaborative Software, Data Sharing, Creativity, Digital Publishing, Software Installation, Editing, Content Creation, Computer Programming Tools
Beginner · Specialization · 1 - 3 Months