IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Colorado System
Skills you'll gain: Cryptography, Public Key Infrastructure, Cybersecurity, Application Security, Data Security, Firewall, Cyber Attacks, Data Encryption Standard, Penetration Testing, Network Security, Information Assurance, Encryption, Risk Management Framework, Advanced Encryption Standard (AES), Intrusion Detection and Prevention, Information Systems Security, Secure Coding, Security Controls, Exploitation techniques, Software Design Patterns
Intermediate · Specialization · 3 - 6 Months

Board Infinity
Skills you'll gain: Eclipse (Software), Java Programming, Object Oriented Programming (OOP), Java, Object Oriented Design, Integrated Development Environments, Development Environment, Computer Programming, Debugging, Virtual Machines, Algorithms
Beginner · Course · 1 - 4 Weeks

Tel Aviv University
Skills you'll gain: Student Engagement, Teaching, European History, Research, World History, Social Justice, Cultural Diversity, Social Impact, Research Methodologies, Policy Analysis
Mixed · Course · 1 - 4 Weeks

École Polytechnique Fédérale de Lausanne
Skills you'll gain: Sanitation, Environmental Engineering, Pollution Prevention, Environmental Management Systems, Sustainable Technologies, Sustainable Development, Environment and Resource Management, Environmental Issue, Governance, Policy Development
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Back-End Web Development, Django (Web Framework), Git (Version Control System), API Testing, Authentications, Server Side, API Design, Application Development, Restful API, Unit Testing, MySQL, User Accounts, Web Applications, Databases
Intermediate · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: Prompt Engineering, Generative AI, Retrieval-Augmented Generation, ChatGPT, OpenAI, Large Language Modeling, OpenAI API, Hugging Face, Microsoft Copilot, Responsible AI, Python Programming, Machine Learning, Application Programming Interface (API)
Beginner · Course · 1 - 4 Weeks

DeepLearning.AI
Skills you'll gain: Large Language Modeling, Prompt Engineering, Retrieval-Augmented Generation, Transfer Learning, Data Preprocessing
Intermediate · Project · Less Than 2 Hours

Skills you'll gain: Microsoft Azure, Serverless Computing, Security Strategy, Network Security, Firewall, Cloud Management, Infrastructure As A Service (IaaS), Cyber Security Strategy, Distributed Denial-Of-Service (DDoS) Attacks, System Monitoring, Cloud Security, Application Security, Internet Of Things, Artificial Intelligence
Beginner · Course · 1 - 4 Weeks

Rice University
Skills you'll gain: Basic Electrical Systems, Electrical Engineering, Torque (Physics), electromagnetics, Physics, Electrical Systems, Engineering Analysis, Electronics, Electronic Components, Engineering Calculations, Mechanics, Mathematical Modeling, Applied Mathematics, Problem Solving, Calculus, Advanced Mathematics, Mathematical Theory & Analysis, Differential Equations, Trigonometry, Integral Calculus
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Autoencoders, Generative AI, Recurrent Neural Networks (RNNs), Convolutional Neural Networks, Reinforcement Learning, Generative Adversarial Networks (GANs), Artificial Intelligence and Machine Learning (AI/ML), Deep Learning, Unsupervised Learning, Machine Learning Methods, Transfer Learning, Artificial Neural Networks, Keras (Neural Network Library), Machine Learning, Computer Vision, Dimensionality Reduction, Model Evaluation
Intermediate · Course · 1 - 3 Months

Microsoft
Skills you'll gain: Microsoft Copilot, Microsoft 365, Sales Enablement, Marketing Automation, Customer experience improvement, Generative AI, Business Process Automation, AI Security, Customer Service, Business Metrics, AI Enablement, Return On Investment, Automation, Customer Retention, Critical Thinking
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: OS Process Management, Operating Systems, C (Programming Language), System Programming, Virtualization, Virtual Machines, Application Programming Interface (API)
Intermediate · Course · 1 - 4 Weeks