IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: AI Orchestration, AI Workflows, LangChain, Agentic Workflows, Tool Calling, LangGraph, LLM Application, Agentic systems, Generative AI Agents, Responsible AI, Retrieval-Augmented Generation, Artificial Intelligence and Machine Learning (AI/ML), Generative AI, Application Design, Prompt Engineering, Large Language Modeling, Context Management, Software Design Patterns, Software Development, Vector Databases
Intermediate · Specialization · 1 - 3 Months
American Museum of Natural History
Skills you'll gain: Life Sciences, Biology, Environmental Science, Environment, Biochemistry, Physiology, Hydrology, Environmental Issue, Anatomy, Water Quality, Behavioral Health, Research
Beginner · Course · 1 - 3 Months
Skills you'll gain: File Systems, Operating Systems, OS Process Management, C (Programming Language), System Programming, Unix, Virtualization, Data Integrity, Debugging, File I/O, Linux, Performance Tuning, Distributed Computing, Data Storage, Command-Line Interface, Virtual Machines, Data Security, Computer Hardware, Scalability, Data Structures
Beginner · Specialization · 3 - 6 Months

Kennesaw State University
Skills you'll gain: Six Sigma Methodology, Lean Six Sigma, Root Cause Analysis, Process Analysis, Probability Distribution, Probability & Statistics, Process Improvement, Quality Improvement, Process Mapping, Systems Of Measurement, Data Analysis, Statistical Methods, Probability, Statistics, Risk Analysis
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, LangChain, LLM Application, Generative AI, AI Workflows, Application Development, Model Evaluation, Flask (Web Framework), Natural Language Processing, Software Development
Intermediate · Course · 1 - 4 Weeks
University of Alberta
Skills you'll gain: Agile Methodology, Kanban Principles, Agile Software Development, Software Development Methodologies, Software Development Life Cycle, Scrum (Software Development), Software Engineering, Process Driven Development
Mixed · Course · 1 - 4 Weeks

University of Geneva
Skills you'll gain: Simulations, Python Programming, Statistical Methods, Numerical Analysis, Mathematical Modeling, Probability Distribution, Mechanics, Physics
Mixed · Course · 1 - 3 Months

University of California, Irvine
Skills you'll gain: Salesforce, Data Quality, Data Modeling, Data Integration, Business Process Automation, Email Marketing, Data Security, Data Cleansing, Sales Enablement, Sales Pipelines, Data Management, Business Process, User Accounts, Customer Relationship Management (CRM) Software, Sales Development, Stakeholder Engagement, Customer Engagement, Dashboard, Automation, Cloud Computing
Beginner · Specialization · 1 - 3 Months

Duke University
Skills you'll gain: Blockchain, FinTech, Interoperability, Payment Systems, Financial Inclusion, Emerging Technologies, Financial Systems, Cryptography, Digital Assets, Financial Regulation, Banking, Transaction Processing, Data Integrity, Computer Security, Governance
Beginner · Course · 1 - 4 Weeks

Wesleyan University
Skills you'll gain: Storytelling, Writing and Editing, Editing, Proofreading, Writing, Creativity
Mixed · Course · 1 - 4 Weeks

University of California, Davis
Skills you'll gain: Market Research, Proposal Writing, Research Methodologies, Market Analysis, Business Research, Data Collection, Quantitative Research, Business Writing, Sampling (Statistics), Survey Creation, Qualitative Research, Request for Proposal, Client Services, Professional Networking
Intermediate · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: IT Service Management, Information Technology Infrastructure Library, Service Management, Service Design, Service Level, DevOps, Agile Methodology, Innovation, Supplier Management, Continuous Improvement Process, Governance, Customer experience improvement
Beginner · Course · 1 - 4 Weeks