Skills you'll gain: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Client Services, Hospitality, Friendliness, Professionalism, Teamwork, Composure, Coordination, Customer experience improvement, Collaboration, Personalized Service, Customer Relationship Building, Communication, Empathy, Active Listening

Skills you'll gain: Sales Presentations, Prospecting and Qualification, Persona Development, Sales Strategy, Sales Process, Target Audience, Sales Pipelines, Sales, Lead Generation, Customer Analysis, Email Automation, Prioritization, Customer Engagement

Skills you'll gain: Product Testing, Laboratory Testing, Structural Engineering, Construction Inspection, Process Validation, Construction Engineering, Construction, Civil Engineering, Engineering Analysis, Simulation and Simulation Software, Safety Standards

Skills you'll gain: Performance Analysis, Marketing, Marketing Effectiveness, Marketing Planning, Marketing Strategies, Strategic Marketing, Global Marketing, Plan Execution, Brand Management, Campaign Management, Marketing Management, Market Analysis, Brand Awareness, Marketing Strategy and Techniques, Product Strategy, Case Studies, Digital Marketing, Branding, Business, Product Lifecycle Management

Skills you'll gain: Database Design, Relational Databases, Database Management, Database Development, Database Systems, SQL, Data Integrity, Data Modeling, Data Management, Data Structures

Skills you'll gain: Post-Production, Adobe Premiere, Video Editing, Photo/Video Production and Technology, Videography, Digital pedagogy, Video Production, Storyboarding, Course Development, Developing Training Materials, Case Studies, Cinematography, Media Production, Photography, Storytelling, Content Creation, Multimedia, Artificial Intelligence

Skills you'll gain: Cryptography, Encryption, Secure Coding, Brute-force attacks, Cyber Security Assessment, Python Programming, Programming Principles, File I/O, Algorithms, Debugging, Scripting, Data Structures, User Interface (UI), Statistical Programming, UI Components, Application Development, File Management

Skills you'll gain: Organizational Change, Change Management, Organizational Leadership, Business Leadership, Organizational Development, Team Leadership, Leadership, Communication Strategies, Organizational Effectiveness, Organizational Structure, Strategic Leadership, Cross-Functional Team Leadership, Team Management, Influencing, Empowerment, Culture, Innovation, Decision Making

Skills you'll gain: OSI Models, Computer Networking, Teaching, TCP/IP, Student Engagement, Network Protocols, Pedagogy, Multimedia, Instructional Strategies, Cultural Diversity, Music

Skills you'll gain: Teradata SQL, Identity and Access Management, SQL, Data Import/Export, Data Integration, Google Cloud Platform, Extract, Transform, Load, Data Warehousing, Big Data, Data Architecture, Database Design, Database Architecture and Administration, Cloud Computing Architecture, Data Modeling, Data Security

Skills you'll gain: Financial Inclusion, FinTech, Digital Transformation, Mobile Banking, Product Design, Financial Services, Innovation, Banking, Data Analysis, Talent Management, Customer experience improvement, Needs Assessment, Emerging Technologies, Strategic Partnership

Skills you'll gain: Software Installation, Wireless Networks, General Networking, Infrastructure Security, Interoperability, Communication Systems, Telecommunications, System Configuration, Network Planning And Design