IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Microsoft Office, Data Sharing, Document Management, Collaborative Software, User Accounts, Web Content Accessibility Guidelines, Content Management
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Large Language Modeling, Natural Language Processing, LLM Application, Generative AI Agents, Prompt Engineering, Test Case, Agentic systems, User Interface (UI), Artificial Intelligence and Machine Learning (AI/ML), Performance Testing, Debugging, Applied Machine Learning, Artificial Intelligence, Machine Learning Algorithms, Classification Algorithms, Decision Support Systems, Model Evaluation, Performance Tuning
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Data Visualization, Dashboard, Interactive Data Visualization, Data Presentation, Data Visualization Software, Collaborative Software, Data Sharing, Data Science, Data Analysis, Business Intelligence, Data Integration, Data Modeling, Data Import/Export
Intermediate · Guided Project · Less Than 2 Hours
University of Illinois Urbana-Champaign
Skills you'll gain: Environmental Issue, Solution Design, Sustainable Development, Design Thinking, Business Planning, Sustainable Business, Innovation, Product Development, Entrepreneurship, Economic Development, Needs Assessment, Business Development, Consumer Behaviour, Market Analysis, Market Research, Cultural Sensitivity
Build toward a degree
Beginner · Course · 1 - 4 Weeks

Ludwig-Maximilians-Universität München (LMU)
Skills you'll gain: Child Health, Infant Care, Maternal Health, Postpartum Care, Pediatrics, Anatomy, Nutrition and Diet, Public Health and Disease Prevention, Public Health, Clinical Nutrition, Immunology, Patient Positioning, Food Safety and Sanitation, Endocrinology, Biochemistry
Intermediate · Course · 1 - 3 Months
CertNexus
Skills you'll gain: Data Ethics, Responsible AI, Accountability, Risk Management, Operational Risk, Risk Analysis, Information Privacy, Risk Mitigation, AI Security, Personally Identifiable Information, Safety and Security, Business Ethics, Ethical Standards And Conduct
Beginner · Course · 1 - 3 Months

University of Maryland, College Park
Skills you'll gain: Customer Retention, Loyalty Programs, Marketing Budgets, Customer Acquisition Management, Competitive Analysis, Customer Analysis, Customer Relationship Management, Customer Insights, Marketing Channel, Marketing Analytics, Customer Engagement, Digital Marketing, Social Media Campaigns, Business-To-Consumer, Cross-Channel Marketing, Digital Advertising, Marketing Effectiveness, AI Personalization, Data Ethics, Marketing Strategies
Intermediate · Specialization · 1 - 3 Months

Simplilearn
Skills you'll gain: Prompt Engineering, AI Personalization, AI Security, Generative AI, Infrastructure as Code (IaC), Legal Risk, Requirements Analysis, Test Tools, Software Testing, ChatGPT, Risk Analysis, Sprint Planning, Software Development Tools, Software Development Life Cycle, User Interface and User Experience (UI/UX) Design, Automation, Software Documentation, Artificial Intelligence, Software Architecture, Software Development Methodologies
Beginner · Specialization · 3 - 6 Months
Skills you'll gain: JUnit, Test Automation, Test Tools, Test Script Development, Unit Testing, Software Testing, Continuous Integration, Performance Testing, Quality Assurance, Integration Testing, Test Case, Frontend Performance, IT Automation, Scripting, Debugging, Network Performance Management
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Marketing Design, Social Media Marketing, Social Media Content, Marketing Materials, Marketing, Social Media, Branding, Promotional Materials, Loyalty Programs, Advertising, Creative Design, Customer Engagement
Beginner · Guided Project · Less Than 2 Hours

University of California, Irvine
Skills you'll gain: Decision Support Systems, Database Design, Relational Databases, Database Management, Database Management Systems, SQL, Descriptive Statistics, Data Literacy, Statistics, Statistical Analysis, Business Intelligence, Microsoft Excel, Extract, Transform, Load, Data-Driven Decision-Making, Business Analytics, Data Manipulation, Data Science
Beginner · Course · 1 - 4 Weeks

Queen Mary University of London
Skills you'll gain: Cloud Services, Legal Risk, Cloud Computing, Intellectual Property, Contract Negotiation, Cloud Security, Vendor Contracts, Law, Regulation, and Compliance, Contract Management, Service Level Agreement, Data Security, Cybersecurity
Beginner · Course · 1 - 4 Weeks