IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Illinois Urbana-Champaign
Skills you'll gain: Teaching, Differentiated Instruction, Pedagogy, Instructional Strategies, Human Learning, Cultural Diversity, Research, Student-Centred Learning, Media and Communications, Curriculum Development
Beginner · Course · 1 - 4 Weeks

Alfaisal University | KLD
Skills you'll gain: Customer Service, Customer Relationship Building, Customer and Client Support, Customer Complaint Resolution, Customer Retention, Business Planning, Company, Product, and Service Knowledge, Communication, Ethical Standards And Conduct
Beginner · Course · 1 - 4 Weeks

Rutgers the State University of New Jersey
Skills you'll gain: Inventory Control, Materials Management, Supply Chain, Financial Statement Analysis, Data Analysis, Case Studies, Competitive Analysis
Beginner · Course · 1 - 4 Weeks

University of Colorado System
Skills you'll gain: Computer Security, OSI Models, Systems Administration, Virtualization, Operating System Administration, Information Technology, Enterprise Security, Cybersecurity, Network Administration, Computer Networking, Virtual Machines, Enterprise Architecture, Data Integrity
Beginner · Course · 1 - 3 Months
Johns Hopkins University
Skills you'll gain: Epidemiology, Community Health, Biostatistics, Public Health, Community Outreach, Social Determinants Of Health, Health Assessment, Environmental Monitoring, Investigation, Data Collection, Persuasive Communication
Beginner · Course · 1 - 3 Months

Dartmouth College
Skills you'll gain: C (Programming Language), Software Documentation, Programming Principles, Computer Programming, Debugging, Development Environment, Engineering Calculations
Beginner · Course · 1 - 3 Months

Queen Mary University of London
Skills you'll gain: Stakeholder Management, Delegation Skills, Team Leadership, Team Management, Change Management, Team Performance Management, Professional Networking, Leadership Development, Organizational Change, Leadership, Matrix Management, People Management, Team Building, Leadership and Management, Organizational Leadership, Time Management, Executive Presence, Organizational Effectiveness, Virtual Teams, Influencing
Advanced · Specialization · 3 - 6 Months

Skills you'll gain: ChatGPT, OpenAI API, LLM Application, Prompt Engineering, Customer Service, Customer Support, Application Programming Interface (API), User Flows, Test Case, Python Programming, Development Environment, Debugging
Intermediate · Guided Project · Less Than 2 Hours

The University of Melbourne
Skills you'll gain: Music, World Music, Cultural Diversity, Social Impact, Rehabilitation, Health And Wellness Coaching, Community Development, Psychotherapy, Mental Health, Neurology
Beginner · Course · 1 - 3 Months

University of Michigan
Skills you'll gain: Statistical Analysis, Program Evaluation, Policy Analysis, Data Analysis, Statistical Methods, Public Policies, Statistical Hypothesis Testing, Policy Development, Analytical Skills, Forecasting, R Programming, Data-Driven Decision-Making, Research Design, Time Series Analysis and Forecasting
Intermediate · Course · 1 - 3 Months

L&T EduTech
Skills you'll gain: Embedded Software, Peripheral Devices, Integrated Development Environments, Embedded Systems, Computer Programming Tools, Development Environment, Internet Of Things, Microarchitecture, Automation, Real Time Data, Hardware Architecture, Computer Architecture, Prototyping
Beginner · Course · 1 - 3 Months

Yale University
Skills you'll gain: Liberal Arts, Environment, Culture, Biology, Creativity, Anthropology, Systems Thinking, Social Studies, Timelines, Environmental Science, Physics, Scientific Methods
Mixed · Course · 1 - 3 Months