IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Universiteit Leiden
Skills you'll gain: Political Sciences, International Relations, Sustainable Development, Socioeconomics, Economic Development, Governance, Policty Analysis, Research, and Development, Economics, Global Marketing, Cultural Diversity, Sociology, Analysis
Beginner · Course · 1 - 3 Months

Cisco Learning and Certifications
Skills you'll gain: Incident Response, Computer Security Incident Management, Security Information and Event Management (SIEM), Event Monitoring, Threat Detection, General Networking, Network Security, Cybersecurity, Infrastructure Security, Computer Networking, IT Security Architecture, Technical Support and Services, Malware Protection
Mixed · Course · 1 - 4 Weeks
Johns Hopkins University
Skills you'll gain: Epidemiology, Community Health, Biostatistics, Public Health, Community Outreach, Social Determinants Of Health, Health Assessment, Environmental Monitoring, Investigation, Data Collection, Persuasive Communication
Beginner · Course · 1 - 3 Months

University of Illinois Urbana-Champaign
Skills you'll gain: Pedagogy, Digital pedagogy, Education and Training, Teaching, Human Learning, Differentiated Instruction, Higher Education, Instructional Strategies, Cultural Diversity, Lifelong Learning, Willingness To Learn, Curriculum Development, Student-Centred Learning, Student Engagement
Beginner · Course · 1 - 4 Weeks

Vanderbilt University
Skills you'll gain: Prompt Engineering, Generative AI, ChatGPT, AI Enablement, LLM Application, Artificial Intelligence, Innovation, Large Language Modeling, Creativity, Human Computer Interaction, Collaboration
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Machine Learning Algorithms, Data Visualization, Dashboard, Classification Algorithms, Interactive Data Visualization, Data Visualization Software, Model Evaluation, Machine Learning, Scikit Learn (Machine Learning Library), Plot (Graphics), Web Applications, Logistic Regression, Predictive Modeling, Data Science, Python Programming, Pandas (Python Package)
Intermediate · Guided Project · Less Than 2 Hours

University at Buffalo
Skills you'll gain: Process Mapping, Data Collection, Process Improvement, Business Process, Process Analysis, Data-Driven Decision-Making, Performance Measurement, Data Validation, Business Process Modeling, Business Analytics, Operational Performance Management, Gap Analysis, Organizational Strategy, Key Performance Indicators (KPIs), Internet Of Things, Data Integrity
Beginner · Course · 1 - 4 Weeks

University of Virginia
Skills you'll gain: Leadership Development, Strategic Leadership, Professional Development, Business Ethics, Initiative and Leadership, Personal Integrity, Employee Coaching, Overcoming Objections, Leadership, Ethical Standards And Conduct, Empowerment, Self-Awareness, Conflict Management, Personal Development, Decision Making, Program Implementation, Action Oriented, Verbal Communication Skills, Plan Execution, Case Studies
Beginner · Course · 1 - 4 Weeks

Tel Aviv University
Skills you'll gain: Ancient History, World History, International Relations, Governance, Research Methodologies, Cultural Diversity
Mixed · Course · 1 - 3 Months

Starweaver
Skills you'll gain: Loyalty Programs, Customer Relationship Management (CRM) Software, Customer Retention, Customer Success Management, Sales Management, Marketing Automation, Marketing Strategies, Business Development, Performance Management, Performance Measurement, Data-Driven Decision-Making, Predictive Modeling
Beginner · Course · 1 - 4 Weeks
University of Michigan
Skills you'll gain: NoSQL, Database Architecture and Administration, Cloud Applications, Database Systems, Data Store, PostgreSQL, Relational Databases, Application Deployment, Cloud Deployment, Database Design, Distributed Computing, SQL, Scalability, JSON
Intermediate · Course · 1 - 4 Weeks

MongoDB Inc.
Skills you'll gain: MongoDB, Database Management, Databases, NoSQL, Data Modeling, Database Design, Data Integrity, Data Storage, Cloud Deployment, Cloud Platforms, Scalability, Application Development
Beginner · Course · 1 - 3 Months