IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Kennesaw State University
Skills you'll gain: Data Collection, Lean Six Sigma, Six Sigma Methodology, Quality Improvement, Process Improvement, Business Process, Project Management, Project Planning, Customer experience improvement, Process Mapping, Statistics, Statistical Analysis, Stakeholder Analysis
Build toward a degree
Beginner · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Business Analysis, Analytics, Data Preprocessing, Data Analysis, Data-Driven Decision-Making, Data Presentation, Python Programming
Build toward a degree
Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Biostatistics, Statistical Visualization, Epidemiology, Quantitative Research, Descriptive Statistics, Probability & Statistics, Statistical Methods, Probability Distribution, Statistics, Public Health, Sample Size Determination
Beginner · Course · 1 - 3 Months

Tel Aviv University
Skills you'll gain: Political Sciences, World History, International Relations, Policy Analysis, Culture, Socioeconomics, Governance
Mixed · Course · 1 - 3 Months

Skills you'll gain: Data Storytelling, Data Presentation, Business Metrics, Key Performance Indicators (KPIs), Data Cleansing, Data Modeling, Analytics, Data Analysis, Data Visualization, Data Validation, Exploratory Data Analysis, Data Quality, Business Analysis, Data Manipulation, Generative AI, Data Collection, Data Management, Marketing
Beginner · Course · 1 - 3 Months

University of Minnesota
Skills you'll gain: Software Development Methodologies, Agile Methodology, Software Engineering, Software Development Life Cycle, Requirements Analysis, Application Deployment, Agile Software Development, Software Architecture, Verification And Validation, Waterfall Methodology, System Requirements, Software Testing, User Requirements Documents
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Control Systems, Basic Electrical Systems, Electrical Systems, Power Electronics, Three-Phase, Torque (Physics), Electrical Equipment, Embedded Software, Electronics, Electrical Wiring, Electronic Hardware, Design Specifications, System Requirements, Laboratory Experience, Electronic Components
Build toward a degree
Intermediate · Course · 1 - 3 Months

Tel Aviv University
Skills you'll gain: Biotechnology, Cell Biology, Life Sciences, Molecular Biology, Biochemistry, Biology, Anatomy, Food and Beverage, Environmental Science
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Ansible, Software Installation, File Management, IT Automation, Infrastructure as Code (IaC), YAML, System Configuration, DevOps
Beginner · Guided Project · Less Than 2 Hours

Technical University of Denmark (DTU)
Skills you'll gain: Bioinformatics, Molecular Biology, Microbiology, Infectious Diseases, Medical Science and Research, Database Development, Taxonomy, Data Pipelines
Beginner · Course · 1 - 3 Months

The University of Edinburgh
Skills you'll gain: Research, Discussion Facilitation, Scientific Methods, Anthropology, Social Sciences, Cultural Diversity, Psychology, Sociology
Beginner · Course · 1 - 3 Months

University of Minnesota
Skills you'll gain: Creativity, Creative Thinking, Creative Problem-Solving, Brainstorming, Cognitive flexibility, Persistence, Curiosity, Resourcefulness, Innovation, Problem Solving, Growth Mindedness, Adaptability, Motivational Skills
Mixed · Course · 1 - 4 Weeks